Technical Analyst/IT Trainer

Technical Analyst/IT Trainer Syntagma Group - 3.0 Roseland, NJ Job Details Permanent | Full-time $110,000 - $120,000 a year 1 day ago Benefits Dental insurance 401(k) Retirement plan Qualifications Microsoft Excel Microsoft Access Microsoft Outlook Legal firm experience Law office Training & development Technical Proficiency Full Job Description

REQUIREMENTS

• Must be highly proficient in Office 2016 OR Office 365, with an emphasis on Word.
• Experience working with Styles and knowledge of templates is required.
• Must be able to work with the other applications in the Office Suite at a high level (Excel, PowerPoint, Outlook).
• Knowledge of or some familiarity with Access is a plus.
• Must be willing to help people and be a good communicator.
• Possess patience when working with technically challenged people.
• Training in a law firm setting 1-2 years' experience.

SKILLS THAT WOULD BE A PLUS

• Knowledge of and familiarity with Innova or similar product (e.g. Payne numbering, Legal MacPac, etc.)
• Ability to write training documentation
• Litera Innova (aka Macro Suite, Innova, Softwise)
• Best Authority (ver. 4 and 6)
• iManage (aka FileSite, Interwoven, HP Authority)
• Litera Change Pro (any version)
• Kofax Power PDF (fka Nuance Power PDF, same product)
• Adobe Acrobat

ADDITIONAL DUTIES

1. Deliver training for new and existing employees; 2. Provide Help desk support at Levels 1 and 2. 3. Follow up on HD Tickets according to CF Protocol. 4. Generate Table of Contents and Table of Authorities for Briefs as requested. 5. Clean up corrupted documents as requested. 6. Reformat and clean up pleadings. 7. Show users how to clean up badly formatted and/or corrupted documents. 8. Schedule and/or moderate Zoom Meetings. 9. Assist with updates to firm applications. 10. Other Support duties as requested.

Pay:

$110,000.00 - $120,000.00 per year

Benefits:

401(k) Dental insurance Retirement plan

Work Location:

Hybrid remote in Roseland, NJ 07068