Technical Services Analyst

Technical Services Analyst 3.1 3.1 out of 5 stars College Station, TX 77845 Hybrid work Full-time Reynolds and Reynolds 593 reviews Full-time Are you seeking a challenging, yet exciting career in the PC/Server, Networking, and VoIP technology fields? As a Reynolds Technical Services Analyst, you will develop dynamic troubleshooting, problem solving, and customer service skills while supporting a wide range of technologies in automotive dealerships across the country. Technical Services Analysts provide technical assistance to our Reynolds customers and field engineers. They resolve issues with computer systems, voice and data networks, proprietary software, and peripheral hardware in a challenging but rewarding environment. Our Technical Services Analysts develop valuable troubleshooting, problem resolution, and customer service skills. With time and experience, Technical Services Analysts may have the opportunity to participate in career-building projects such as: Testing PC/Server hardware and peripherals, electronic components, and networking appliances. Creating and modifying technical documents for support staff, installers, and customers. Evaluating new devices to be used with our systems. Developing hardware testing and production processes.

Requirements:

Technical experience, whether professional or as a personal interest Problem-solving skills Professional verbal communication skills

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: Medical, dental, vision, life insurance, and a health savings account 401(k) with up to 6% matching Paid vacation, sick days, and holidays Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week. Company perks, including: Referral bonuses Professional development and training Promotion from within Associate discounts for cell phones, cars, computers, entertainment, and much more Facility amenities, including: An onsite dining facility offering complimentary breakfast and lunch A fitness center An onsite medical center A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation What We Do At Reynolds Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience. Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe. With products in over 70% of U.S. dealerships, Reynolds features the industry's only Retail Management System. If you've ever purchased a vehicle at a dealership, there's a good chance we had a hand in that transaction. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Vision insurance

Work Location:

In person