Sr Analyst, Customer Reporting Technology

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ID R434680

Job Type Full Time Category Information Technology Date posted 04/08/2026 Apply Now Save Job Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary This job is responsible for supporting the Customer Reporting team within the Customer Accounting Technology organization. The role assesses system interactions, evaluates change impacts, conducts studies, and connects stakeholders to ensure data integrity and system effectiveness.

Job Description Responsibilities:

Analyzing and refining system set-up to resolve complex issues in existing business information systems, ensuring documentation is current and accurate Developing detailed system specifications to guide the programming of solutions tailored to business and user needs Documenting requirements comprehensively and translating them into precise system requirement specifications for implementation Evaluating the interactions between computer systems, forecasting the impacts of changes within the assigned business information systems Conducting project feasibility studies, analyzing various factors such as cost, time, equipment, and personnel to inform decision-making processes Acting as a liaison between clients, IT, and software vendors to develop system solutions for processing or business challenges. Ensuring data integrity and quality across various applications within the business information systems spectrum Supporting testing processes and collaborate with business users to confirm that developed systems meet established requirements Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Additional Job Description Design, build, and maintain automation solutions and data warehouse assets to enable scalable reporting and analysis, leveraging advanced SQL, Python, data visualization tools, and productivity software to solve complex problems and deliver actionable insights. Conduct daily, weekly, and monthly audits and maintain control processes to support proactive risk identification and mitigation Deliver a defined subset of interim data solutions to bridge gaps during broader transformation initiatives Provide support for database platform migration and modernization efforts Lead and implement non-standard product launches requiring customized operational approaches Integration of new data tools, including AI-driven capabilities, to enhance analytics and efficiency Drive deeper unified integration of legacy processes, with a strong focus on large-scale rebuilds and net-new automation initiatives

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Productivity Software; Data Visualization; Problem Solving; Structured Query Language (SQL); Data Warehouse Management; Automation Solutions; Reporting and Analysis Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Apply Now Save Job Share this job Facebook X LinkedIn Email Our Benefits We're proud to offer comprehensive benefits to help you live your best life: Medical, prescription, vision, and dental insurance for eligible employees. 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay. Paid time off including eight observed company holidays and flex time. Exclusive perks + discounts, including tuition assistance, commuter benefits and more! See All Benefits Jobs For You Featured Jobs Recently Viewed Jobs Saved Jobs Senior Analyst, Emissions Reporting Philadelphia, Pennsylvania Information Technology 04/08/2026 Sr Analyst, Customer Reporting Technology Philadelphia, Pennsylvania Information Technology 04/08/2026 Analyst, Revenue Technology Philadelphia, Pennsylvania Information Technology 04/08/2026 Related Content Comcast NBCUniversal Announces Intent to Build Universal Theme Park and Resort in the United Kingdom This will be the first Universal-branded theme park and resort in Europe, expanding the company's global footprint and offering world-class, immersive experiences and attractions to residents and millions of UK visitors. Comcast Turbocharges Internet Speeds for Philadelphia Comcast announced today that the majority of homes and businesses in Philadelphia now have access to the company's next-generation Internet speeds, offering up to 2.1 gigabits-per-second (Gbps) download and 300 Megabits-per-second (Mbps) upload. Today's Home of The Flyers and 76ers to

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Comcast Corporate Terms Candidate Privacy Comcast Policy on EEO Do Not Sell My Personal Information Motion Settings Sitemap Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast endeavors to make our career site accessible to any and all users. If you would like to contact us regarding accommodations for any part of the application or interview process, please contact TalentAccommodations@comcast.com. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response so please visit our FAQ page for more information. Comcast participates in the

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