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Senior Technical Coordinator
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Round Table Networks
Nash, TX (In Person)
$67,500 Salary, Full-Time
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Job Description
Round Table Networks is an information technology services company. What You'll Do Lead and execute client onboardings, network implementations, and technology deployments from start to finish Serve as a technical escalation point for the service desk team on complex or unusual issues Identify and resolve issues that fall outside normal workflows — stepping in where situations are ambiguous, stalled, or require someone with the judgment and initiative to get things back on track Work closely with company management on scoping, planning, and executing client projects Document solutions, configurations, and processes to build institutional knowledge and reduce repeat escalations Maintain a high standard of client-facing communication and professionalism during project engagements What We're Looking For 5+ years of hands-on experience in a similar IT or MSP environment Strong working knowledge of networking fundamentals (routing, switching, VLANs, firewalls), Windows Server environments, and Microsoft 365 Experience managing or executing IT deployments and implementations, not just break/fix support Comfortable working independently and making judgment calls without waiting for step-by-step direction Strong communicator — you can explain technical issues clearly to non-technical clients and collaborate effectively with internal team members Familiarity with RMM and PSA platforms preferred Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. An Associate's degree in a related field will also be considered. Equivalent combinations of hands-on experience and demonstrated technical ability may be considered in lieu of formal education.