IT EPIC Ambulatory Analyst

IT EPIC Ambulatory Analyst

WACO FAMILY MEDICINE - 3.2

Waco, TX Job Details Full-time 1 day ago Qualifications Driver's License Full Job Description

PRIMARY DUTIES

Collaborate with the IT and Informatics staff and others to deliver high quality integrated medical care Configure Epic functionality to improve user efficiency/usability and patient safety Work with Epic and Informatics teams to evaluate, test, and implement Epic updates and upgrades Support IT systems and support staff during new and expansion of services at WFM sites Provide initial guidance and support to trainers and end-users during updates Document build to facilitate cross-coverage and collaboration Break-Fix documentation in a ticket-based workorder system

OTHER DUTIES

Solve day to day issues that arise within the system Assist with other ambulatory reporting or informatics tasks as needed Occasionally acting as back up support for non-primary Epic applications Occasional after hours work & support IT Epic Ambulatory Analyst

REPORTS TO

: IT Director - Epic Applications

EDUCATION & EXPERIENCE

Associate degree in IT, Engineering, Math, MIS or related field or equivalent experience. Bachelor's degree preferred.

SKILLS:

Demonstrate creative, collaborative problem-solving approach and strong analytical skills. Proficiency with

EPIC:

Ambulatory preferred; responsibility for other Epic modules/functionality optional; Epic Ambulatory training will be provided if none Microsoft Office Suite. Excellent customer service skills for interacting with other team members and end users. Frequent end-user interaction anticipated.

PHYSICAL AND MENTAL REQUIREMENTS

Possess a valid Texas driver's license and appropriate liability insurance Visual and auditory accuracy Shift length - 8 hours Indoor setting Continuous use of computer and calculator Long periods of sitting Frequent use of telephone Continuous repetitive grasping and manipulation of both hands Continuous conversational communication Occasional lifting and carrying of up to 25 lbs. Occasional walking, standing, squatting, bending, kneeling, reaching, and twisting and climbing Infrequent use of personal car Occasionally working in confined areas Understand/carry out simple/detailed, oral/written instructions Read and interpret detailed specifications Mental competency Be a non-tobacco/e-cigarette user