Software Quality Analyst I

00068382061 Date published Apr 17 2026 Location Seattle / United States Job category Business Processes Work model Work from Office Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes, and transform experiences, so they can stay ahead in our constantly evolving world. We are looking to expand our team working in office in Cupertino, California! Do you thrive in a busy environment and able to multi-task successfully? If so, please apply today! The Software Quality Analyst I (QA1) is responsible for executing black-box testing across client platforms, software, and hardware. This role focuses on identifying defects, analyzing test results, troubleshooting issues, and producing clear, detailed defect reports for engineering teams. The ideal candidate is detail oriented, analytical, and thrives in a fast-paced, collaborative environment while maintaining a strong commitment to product quality. Key Responsibilities Execute black-box testing on client platforms, software, and hardware devices Analyze test results to identify defects, regressions, trends, and patterns of failure Troubleshoot issues, reproduce defects, and validate fixes across multiple environments Design test scenarios, create test cases, and execute test plans with a quality-driven mindset Document, track, and report defects clearly and accurately for engineering teams Manage quality issues throughout the testing lifecycle Collaborate closely with engineering, product, and cross-functional teams to support continuous improvement Test and validate AI-driven features, including interactions with Large Language Models (LLMs) and virtual assistant technologies Required Qualifications 3 years of professional experience as a Black-Box Software Quality Analyst or in a related quality assurance role Hands-on experience testing one or more of the following: Mobile devices Laptops Home speakers Home automation technologies Bluetooth accessories Experience working with or testing AI-driven systems, including Personal or Virtual Assistants (e.g., Siri, Alexa, Google Assistant) Experience testing or validating Large Language Model (LLM)-based features, workflows, or integrations Strong written and verbal communication skills in English Preferred Qualifications Experience with data annotation, labeling, or data analytics Familiarity with prompt-based testing, AI behavior validation, or model output evaluation Strong attention to detail with the ability to work independently and within a team Ability to prioritize tasks and adapt in a fast-paced, dynamic environment Curious, proactive mindset with a strong interest in learning and exploring new technologies

Hourly Rate and Other Compensation:

The hourly rate for this position is between $27.00 - $32.00 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits :

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions

Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer:

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don't just dream of a better way - we make it happen. We take care of our people, clients, company, communities and climate by doing what's right. We foster an innovative environment where you can build the career path that's right for you.

About us:

Cognizant (

Nasdaq:

CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. d