Telecommunications Engineer

Job Title:

Telecommunications Engineer Location:

Tallahassee, FL (Hybrid)

Job Description:

We are seeking an experienced Telecommunications Engineer to support enterprise network, telecommunications, VoIP, and security infrastructure operations for a State Client in Tallahassee, FL. The ideal candidate will have strong hands-on experience with Cisco technologies, network security, VoIP systems, VPNs, enterprise monitoring tools, and telecommunications infrastructure support.

Key Responsibilities:

Administer, analyze, maintain, and improve enterprise network, telecommunications, and security technologies Support Cisco, Palo Alto, and enterprise network security platforms Perform network engineering, operational support, and capacity planning Monitor enterprise systems and proactively identify service-impacting risks and vulnerabilities Troubleshoot and support firewalls, VPNs, VoIP, and telecommunications infrastructure Support vulnerability monitoring, remediation, and security compliance activities Maintain and support network monitoring and management tools Research and recommend infrastructure improvements and technology enhancements Support enterprise voice, data, and communications systems to ensure operational continuity Develop technical specifications, implementation documentation, and operational procedures Standardize and improve network and telecommunications environments for stability and knowledge transfer Provide advanced technical troubleshooting and escalation support

Required Qualifications:

Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience) 3 5 years of experience supporting telecommunications and multi-platform enterprise environments 3 5 years of experience providing technical support for telecommunications services 3 5 years of customer support experience handling technical issues and escalations Experience managing and participating in complex telecommunications projects

Required Technical Skills:

Cisco IOS Cisco

ACS RADIUS

& TACACS+ VoIP VPN Enterprise Network Security Firewall Administration Network Monitoring Tools Telecommunications Infrastructure Support

WCF, WSDL, SOAP

Preferred Certifications Cisco CCNA Collaboration CCNA Route/Switch CCNA Voice

CCENT ITIL

Foundation Certification Cisco Telepresence (VTVS2)

Additional Requirements:

Strong troubleshooting and analytical skills Ability to support hybrid enterprise environments Excellent communication and documentation abilities Experience working within government or enterprise IT operational standards is preferred