Sr. Global Insights Manager

Sr. Global Insights Manager Align Technology - 3.6 Tempe, AZ Job Details Full-time 1 day ago Qualifications Usability testing Market research projects Master's degree in business administration Economics Vendor management Psychology Usability Vendor relationship management User research for product design Budgeting Senior level Business Research findings presentation Master of Business Administration Leadership Communication skills Project stakeholder communication Full Job Description Description This position is ideal for a mid-level insights professional to join the Global Insights team as a Senior Global Insights Manager. In this role, you will lead and execute global consumer, customer, and UX research, partnering closely with Marketing, Product, and Experience Design teams to inform strategy, product decisions, and experience development. You will balance hands-on research execution with strategic partnership—conducting primary research yourself while also enabling designers and product managers to apply strong research practices. This role is critical to embedding customer and user insight into decision-making across the organization.

Expectations:

Partner with Marketing, Product Management, UX, and Strategy teams to translate business and experience questions into clear research plans. Design and execute qualitative, quantitative, and UX research, including both DIY/internal studies and vendor-led projects. Personally conduct interviews, usability tests, concept evaluations, and other primary qualitative research. Guide UX designers and product managers in planning, conducting, and interpreting research, ensuring appropriate methods and rigor. Manage global research vendors, including scoping, timelines, quality, and budgets. Synthesize findings into clear insights and deliver executive-ready readouts that drive decisions and action. What we're looking for:

Education:

A background or degree in Business, Economics, Psychology or relevant fields. MBA a plus.

Experience:

6-10 years in client-side market research, insights or UX research, including global or multi-market work.

Research skills:

Strong qualitative, quantitative, and UX research expertise, with hands-on experience leading interviews and usability testing.

Research skills:

Strong qualitative, quantitative, and UX research expertise, with hands-on experience leading interviews and usability testing Capability building: Demonstrated ability to teach and coach UX designers and product managers on research best practices.

Communication:

Excellent synthesis, storytelling, and stakeholder communication skills.

Ways of working:

Self-directed, organized, and comfortable managing multiple projects in a fast-paced environment. . . About Align Technology Your growth and well-being: At Align, every smile matters. We're committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect: Health and well-being programs to keep you thriving in both body and mind. Employee-exclusive discounts on Invisalign products. Learning opportunities through online learning resources and support for your individual development plans. Inclusive, global workplace that fosters collaboration, recognition and belonging. Country and/or role specific details will be shared with you by your recruiter during the interview process.

Discover Align:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day. Align's core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives. We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration. At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation. Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here! Want to discover more about exocad and Cubicure ? Click on their names for additional information.

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Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.