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Staff Market Researcher
Job
Intuit
San Diego, CA (In Person)
$183,500 Salary, Full-Time
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Job Description
- Overview
- Staff Market Researcher (Customer Growth)
- The Opportunity
- We are looking for a heavy-hitting, strategic Staff Market Researcher to own the insights engine driving our
- Customer Growth
- vertical. You have spent over a decade proving that research isn't just about understanding the user—it's about moving business metrics.
- You are predominantly a quantitative powerhouse, but you possess the qualitative depth to know _why_ _the numbers look the way they do. In this role, you won't just be delivering reports; you will be a trusted strategic advisor to senior stakeholders, translating complex data into clear, high-impact growth levers (acquisition, retention, and monetization)._
- Responsibilities
- What You'll Do
- + •Drive the
Growth Strategy:
- Design and execute high-impact mixed-methods research—leveraging your deep quantitative expertise (survey design, advanced behavioral analytics, segmentation) alongside sharp qualitative validation—to identify new customer growth opportunities.
- + •
Influence Senior Stakeholders:
- Serve as a peer and strategic partner to VPs and Directors across Product, Marketing, and Data Science. You don't just share data; you tell a compelling story that aligns leadership around critical growth initiatives.
- + •Connect Macro to
Micro:
- Seamlessly blend big-data trends with human behavior. You know how to synthesize complex data streams into elegant, actionable frameworks that product and growth teams can execute immediately.
- + •
Champion Research Excellence:
- Elevate our research practices by introducing rigorous methodologies that scale, ensuring the "voice of the customer" is quantitatively validated and commercially viable.
- Qualifications
- Who You Are
- + •10+
Years of Experience:
- You have a proven track record of leading research in fast-paced environments, with a significant portfolio dedicated to customer acquisition, lifecycle, or growth mechanics.
- + •
Quant-First, Qual-Adept:
- You are a master of quantitative methodologies (e.g., max-diff, conjoint analysis, cohort analysis, A/B test interpretation) but are equally comfortable jumping into the field for deep-dive ethnographic or contextual qualitative work when the data points to a blind spot.
- + •
Executive Presence:
- You possess exceptional communication and negotiation skills. You are adept at managing stakeholder expectations, challenging assumptions with data, and navigating complex corporate environments with tact and authority.
- + •
Commercial Acumen:
- You don't do research for the sake of research. You understand business models and how product experiences directly impact the bottom line.
- + •
Methodological Rigor:
- Experience programming surveys and performing data analysis and synthesis from DIY software (specifically Qualtrics, SPSS, etc.) is preferred. Familiarity with design thinking and lean experimentation is a plus.
- Why You'll Love It Here
- You will have a massive seat at the table.