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Principal Experience Researcher
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Schneider Electric
Andover, MA (In Person)
$167,000 Salary, Full-Time
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Job Description
Principal Experience Researcher Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On. We are driving digital transformation by integrating the most advanced energy and automation technologies. We connect products, control platforms, software, and services throughout the lifecycle of our customers' activities to the cloud for integrated management of residential housing, commercial buildings, data centres, infrastructures, and industry. Schneider Electric is seeking a design professional with expertise in user experience design research. This individual will report to the digital design director of North America within the global design organization. The team is fast growing and want to do so healthily. Our mission to oversee digital design across Schneider Electric, infuse design culture into the company, and scale these efforts through systems and collaboration. We create consistent, enjoyable, and memorable experiences with meaningful outcomes around sustainability, decarbonization, and optimizing the switch renewable energy. This is design work with a purpose. This role will be responsible for discovering and deeply understanding the future of Schneider Electric's digital energy and asset optimization software and services. The Principal Experience Researcher will collaborate with other user experience design professionals, product owners, developers, and data scientists, to discover unmet user needs and future product opportunities. This individual will define and execute research strategies with customers and product users across the customer journey. They will inform digital experience and service opportunities and the priority of competing business interests. This role requires consistently keeping the user at the core of decision making within Schneider Electric's complex ecosystem. Successful candidates will have a robust toolset to coalesce stakeholders, structure appropriate methods, and champion external perspectives in both exploratory and evaluative research. For this U.S. based position, the expected compensation range is $155,000 - $179,000 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including serv...