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Job Description
Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Principal End User Experience / Desktop Automation Engineer We are seeking a hands-on End User Experience Engineer with strong scripting and endpoint administration experience to support enterprise desktop environments. This role focuses on automation, operational analytics, and improving end-user performance through data-driven insights and tooling integration. The ideal candidate blends desktop engineering expertise with scripting, data analysis, and Splunk-based observability to improve endpoint health, performance, and user experience. How an Principal End User Experience / Desktop Automation Engineer will make an impact Develop and maintain automation solutions using scripting (PowerShell, SQL, SQLite, SCALE, etc) to support endpoint management and operational workflows Administer and support enterprise desktop environments (Windows preferred) Create and maintain SQL queries and data sets to analyze endpoint performance and user experience metrics Leverage analytics frameworks to identify trends, anomalies, and improvement opportunities across the desktop environment Utilize Splunk dashboards, searches, and alerts to monitor endpoint health and operational KPIs Integrate desktop tooling (SCCM, 1E, Intune, Tanium, etc.) with analytics platforms for centralized visibility Automate remediation actions based on data-driven thresholds and performance indicators Collaborate with infrastructure, operations, and service desk teams to improve end-user experience Build dashboards and reports for leadership and operational teams Document automation workflows, scripts, and analytics models What You'll Need to
Succeed Education:
Bachelor's degree (BA/BS)
Experience:
8+ years of related experience of endpoint engineering, desktop engineering, or end-user experience roles
Required Skills:
Strong scripting experience Desktop administration / endpoint engineering experience Experience querying data using SQL / SQLite Experience analyzing operational or performance data Troubleshooting Windows endpoint issues at scale Experience building automation for operational efficiency
Splunk power user experience (search, dashboards, alerts) Experience working with endpoint management platforms (SCCM, Intune, 1E, Tanium, etc.) Experience with endpoint analytics frameworks Experience building data pipelines for operational metrics Familiarity with user experience monitoring tools Experience integrating multiple endpoint tools into a single analytics view Knowledge of ITSM-driven automation
Location:
Annapolis Junction, MD Security Clearance:
TS/SCI with
Polygraph Citizenship:
US Citizenship required
Certification Required:
DoD 8570 IAT Level II certified GDIT Is Your Place 401(k) with company match Comprehensive health and wellness benefits Internal mobility team dedicated to helping you grow your career Professional development, including paid education and certifications Access to cutting-edge technology and tools to expand your skills #MD_2026Alumni Work Requirements Years of Experience 8 + years of related experience may vary based on technical training, certification(s), or degree Certification CompTIA Security+ CE | CompTIA - CompTIA Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $124,093 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. Our Identity Verification Process As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
