Mopar eCommerce Lead Product Designer Experience

Back Mopar eCommerce Lead Product Designer & Experience Architect, Vehicle Customizer#2015832 Auburn Hills, Michigan, United StatesApply X Facebook LinkedIn Email Copy Job Description As the Lead Product Designer & Experience Architect - Vehicle Customizer, you will design, prototype, and build the nextgeneration customerfacing Mopar Vehicle Customizer on store.

Mopar.com. This tool will allow customers to:

Build & price accessoriesExplore service partsInteract with 360 interior and exterior visualizations across Stellantis brandsYou will own the complete design, user experience, interaction model, and frontend product architecture, ensuring the tool operates seamlessly within the Adobe Experience Cloud ecosystem-including Adobe Experience Platform (AEP), Adobe Analytics, Adobe Experience Manager (AEM), and Adobe Experience Platform Web SDK.Adobe Experience Platform enables centralized customer data, realtime journey insights, crosschannel personalization, and unified content delivery-critical to designing rich, personalized digital experiences.

This role is directly tied to delivering Mopar's revenue target by optimizing the customer journey, increasing attach rate, improving conversion, and elevating overall digital experience quality.

Key Responsibilities:

Experience Design & ArchitectureDesign the full endtoend customer experience for the Mopar Vehicle Customizer, spanning discovery configuration pricing addtocart checkout.

Create highfidelity UI/UX prototypes, interaction flows, motion/3D interaction models, and accessibilitycompliant designs (WCAG 2.2 AA).Architect how the customizer integrates with Adobe Experience Cloud, leveraging tools such as:

Adobe Experience Platform (centralized, standardized realtime customer data)Adobe Experience Manager for content components and asset deliveryAdobe Analytics for experience measurement and funnel optimizationAdobe Experience Platform Web SDK for unified customer event collection and personalization rulesPartner with engineering to ensure the design system, UI components, and 3D interactions are implemented with visual accuracy and performance.3D/360 Visualization LeadershipDefine UX principles for 3D/AR product interaction, interior/exterior rotation, zoom, lighting, part placement, and contextual overlays.

Oversee the 3D asset pipeline (modeling, texture fidelity, optimization, LOD management) and collaborate with vendors and internal teams.

Benchmark industryleading customizers (HarleyDavidson, Polaris Slingshot) to deliver bestinclass experiences.

Product Creation & ExecutionTransform customer needs, market insights, and brand direction into intuitive, immersive design solutions.

Lead discovery, ideation, usability testing, and iterative design cycles.

Build design specifications for engineering teams, ensuring feasibility and platform alignment.

Ensure robust integration with data sources such as PIM/MDM (fitment rules, ACES/PIES), pricing, inventory, CRM, and checkout flows.

Analytics, Optimization & PersonalizationCollaborate with analytics teams to establish KPIs, tracking plans, and behavioral event schemas using Adobe Analytics and Customer Journey Analytics.

Leverage Adobe Experience Cloud capabilities for personalization, content targeting, and userlevel experience variation.

Use customer insights, funnel data, and A/B testing to continuously improve engagement, conversion, and experience quality.

CrossFunctional LeadershipCollaborate with Brand, Mopar Parts, Dealership, Engineering, ICT, and eCommerce leadership teams.

Manage design vendors, 3D visualization partners, and DAM/CDN contributors.

Maintain design governance across all Stellantis brand guidelines. Location(s) 1000 Chrysler Drive, Auburn Hills, Michigan 48326, United States Requirements Basic QualificationsBachelors Degree in Design, Creative Arts or related field.

Minimum of 8 years of experience in digital product design, UX architecture, or interaction design with customerfacing web applications.

Proven expertise designing interactive 3D/AR or 360 visualization experiences.

Strong familiarity with Adobe Experience Cloud, including:

AEP for unified data and realtime profiles (used to deliver personalized experiences)Adobe Analytics for crosschannel measurementAEM for content delivery and componentsAdobe Experience Platform Tags for data collection and personalization orchestrationHandson mastery of UI/UX tools (Figma, XD, or similar) and design systems.

Experience collaborating closely with engineering to deliver highperformance, mobilefirst UI.Excellent communication, storytelling, visual design clarity, and crossteam influence.

Preferred QualificationsKnowledge of automotive fitment logic (ACES/PIES), accessory/service parts, or configurator systems preferred. Employment Type Full-time Stellantis At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Additional Job Posting Information Our Benefits - Designed with You in MindComprehensive Health & Well-being CoverageFrom your very first day, you'll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid... For full info follow application link. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.