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Manager, Mobile Experience Researcher
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Deloitte
Kansas City, MO (In Person)
Full-Time
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Job Description
As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. Strategically design, plan, and execute user research studies and analyze behavioral metrics to paint a complete picture of our users to drive design decisions and user experience priorities. A strong specialization in mobile experience research is essential for this role and a proven track record of user research strategy and execution using a deep toolbox of methodologies to explore behavior, workflow and motivations of our users. Passion for blending qualitative and quantitative research to inform design strategy, rapid prototyping, and iterative testing for continuous improvement essential. Join us in shaping the future of design! Recruiting for this role ends on 7/31/2026. Work you'll do As a Manager, Mobile Experience Researcher on the Product Engineering team, you will be responsible for: + Defining and executing mobile research strategies across the product development lifecycle, from early concept exploration through post-launch evaluation + Planning and conducting qualitative and quantitative research using methods such as interviews, usability testing, surveys, ethnographic research, and behavioral analysis to generate actionable insights + Partnering with product managers, designers, engineers, and other stakeholders to align research priorities with product strategy, user needs, and business goals + Synthesizing findings into artifacts such as research readouts, personas, dashboards, and design recommendations that inform decision-making and improve user experiences + Leading cross-functional workshops and mentoring researchers and team members to strengthen research practices and promote a customer-centered product mindset A successful candidate would possess these skills: + Ability to work independently and collaborate as part of a team + Effective written and verbal communication skills + Meticulous attention to detail and quality of work product + Ability to build and sustain professional relationships + Ability to lead projects or workstreams + Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment + Strong interpersonal skills and professional demeanor + Ability to meet deadlines + Ability to mentor and provide clear guidance to others The team US Deloitte Technology Product Engineering modernizes software and product delivery through To view full details and how to apply, please login or create a Job Seeker account