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Conversational Experience Designer Healthcare/Claims

Job

Beacon Hill Staffing Group

Remote

$156,000 Salary, Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 7/24/2026

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Job Description

To Apply for this Job Click Here Our client is seeking a Conversational Experience Designer with at least 7 years of conversational UX experience as well as knowledge of the healthcare or insurance industry for a remote contract role.
Rate:
70-80/hr
Location:
Remote (US) Beacon Hill offers health dental and vision benefits to its contracted employees
Responsibilities:
Help frame the most important user tasks to solve by contributing UX insight during early discovery Identify where usability, comprehension, trust, or interaction breakdowns create friction across voiceand chat experiences
Must Haves:
Experience designing conversational experiences for AI assistants, chatbots, virtual assistants, or voiceenabled products Strong writing, interaction design, and systems-thinking skills Experience designing multi-turn dialogue, fallback behavior, and recovery patterns Ability to connect user insight to product direction, not just interface execution
Pluses:
Experience with AI or LLM-powered products Experience designing across both chat and voice modalities Familiarity with regulated or high-trust environments
T1462984SJL
_1781636650 To Apply for this Job Click Here