Web Content Designer Remote

Web Content Designer Remote Remote in Hartford, CT, US

• Posted 5 hours ago
• Updated 23 minutes ago Full Time Part Time On-site Fitment Dice Job Match Score™ 🎯 Assessing qualifications.

.. Job Details Skills Web Content User Guides Customer Facing Taxonomy Service Design FOCUS Motivation Advertising Social Media Proofreading Keyword Research KPI Research Use Cases Information Architecture Accessibility Regulatory Compliance Publishing Writing Content Management Copywriting Editing Content Marketing Analytics Project Management Microsoft Office JIRA Effective Communication Dependability Organized Cross-functional Team Communication Collaboration Analytical Skill Conflict Resolution Problem Solving SANS Sitecore User Experience Web Design Marketing English Journalism Content Creation Help Desk Inventory Auditing SEO Customer Relationship Management (CRM) Salesforce.com Google Analytics Google Analytics (GA4)

Dashboard Microsoft Power BI Summary Job ID:

Content Writer

• Websites Job Title:

  Web Content Designer
• Level 4

Location:

Remote, 450 Columbus Blvd., Suite 1202 , Hartford, Connecticut 06103

Duration:

12

Months Client:

State of CT•

DAS Description:

The Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the State of Connecticut s websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital applications, chatbots, user guides, and other customer-facing assets. An ideal candidate should know content inside and out

• how to structure it, how to write it, how to apply it in user-focused page design, and how to track its effectiveness.

You must be an expert copywriter who knows how to communicate user benefits over features. And you must also show a high level of mastery of content taxonomy, SEO, service design, and optimizing customer journeys. You will need to have a deep understanding of our audience and be able to clearly communicate how your content will address their needs. In addition, the candidate should show a command of modern content standards, and be able to clearly communicate content issues and solutions to various levels of stakeholders. Experiences Required for This Role Website Content Writing

• At least 3 years of measurable experience in the following: Developing modern content for large websites with multiple departments and sizable portfolios of services, informational assets, and applications Creating high level content strategies that focus on logical taxonomies, streamlined user journeys, and human-focused design Planning for the discovery, analysis, segmenting, creation, delivery, tracking, and governance of content Aligning content with business goals, stakeholder objectives, and user needs Inventorying and auditing of content on a local or enterprise level Copywriting•a high proficiency in writing for real people and motivating them to action Conducting in-depth research on industry-related topics to develop original content and optimize current content Creating high quality content pieces that can also be used for content marketing needs, including advertising, social media, and email campaigns Editing content and proofreading material for errors and inconsistencies SEO and analytics•At least 3 years of experience with the following: Conducting keyword research, developing SEO strategies, and using industry best practices to increase SERP results and build traffic to content Practicing both technical and on-page SEO methodologies to help build Google s EAT objectives Developing high-impact KPIs and tracking the measurable success of content Using customer research and site analytics to prove that content is meeting user needs Content Lifecycle Governance•At least 3 years of experience and use cases with the following: Defining customers needs and identifying content gaps that prevent successful digital experiences Optimizing and categorizing content to align with a service-oriented information architecture Working with subject matter experts to write clear text in plain language that achieves defined goals Reviewing and improving existing content for accuracy, legibility, accessibility, and compliance with State Content Guidelines Structuring content in ways that customers are used to, and knowing the difference between features and benefits Setting up governance models that support the maintenance of content after publishing Knowledge, Skills, and Ability Website Writing and Content Management Knowledge of Sitecore or a comparable CMS Content creation for websites Expert copywriting and editing skills Content marketing SEO and analytics Knowledge/experience with project management tools (Microsoft Office Suite, Teams, Jira) Effective communication skills High emotional intelligence High Functioning in Complex Situations Ability to distill complex concepts into simple ideas Deadline-driven and able to handle simultaneous tasks, using prioritization models and team communication tools Comfort in suggesting better strategies or pointing out risks in current development efforts Dependable, organized, and equally able to work independently as well as in cross-functional team environments Team Player Supporting teammates skills and behaviors through development and delivery Communication and collaboration with multiple departments and stakeholders Creative and analytical thinking with strong problem-solving skills Judgment in dealing effectively and diplomatically with government staff Ability to maintain strict confidentiality Preferred Skills & Qualifications Other Desirable Skills Proficient in Sitecore 10.

2 Bachelor's degree in UX, Web Design, Communications, Marketing, English, Journalism, or related field 3 years of website content writing for a company or institution in a full-time role with defined project-driven goals Proficient in Digital content standards and plain language guidelines Experience with chatbots, search consoles, and helpdesk services Proficiency with content tools, especially development, inventory/auditing, and SEO tools A portfolio of published online content Industry certification in a field-related discipline 1 year of experience using customer relationship management platforms such as Salesforce 1 year of experience using Google Analytics (preferable GA4) 1 year of experience using data dashboard software like Power Bi Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

10452799

Position Id:

OOJ

• 14265-18161-1778592437 Posted 5 hours ago