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PHP Application Support Engineer | W2 Only

Job

Clarkstech

Berkeley Heights, NJ (In Person)

Full-Time

Posted 1 week ago (Updated 3 hours ago) • Actively hiring

Expires 6/8/2026

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Job Description

PHP debugging: Debug and resolve complex PHP application issues (PHP 7.x/8.x, Laravel/Symfony) escalated from L1/L2, including code-level analysis and hotfix coordination. Log analysis &
RCA:
Analyze application, server, and database logs using CloudWatch, ELK, or Splunk; produce root cause analysis and knowledge base documentation.
Proactive monitoring:
Monitor system health on AWS (CloudWatch, EC2, RDS, ECS); configure alerts for error rates, latency, and resource thresholds to detect issues before user impact.
Incident ownership:
Own P1/P2 incident resolution end-to-end from triage and stakeholder communication to post-mortem and formal closure in ServiceNow or Jira AWS infrastructure: Troubleshoot application issues tied to AWS services EC2, RDS, S3, ALB, IAM, and VPC with hands-on experience in cloud-hosted PHP environments.
Requirements:
5+ years in application support with 2+ years at L3; AWS certification a plus; strong communication skills for technical and non-technical audiences.

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