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PHP Support Engineer

Job

ConfigUSA

Remote

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/13/2026

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Job Description

Job Title:
PHP Support Engineer Location:
Raleigh, NC Duration:
6 months Hybrid role
Role Descriptions:
PHP Support Engineer Hands-on PHP engineer providing production support, bug resolution, and performance optimization for web applications. Acts as the technical bridge between engineering and operations - owning issue triage, root cause analysis, and timely fixes in live environments.
Key Responsibilities Production Support:
Monitor, triage, and resolve PHP application issues across production environments within defined
SLAs Aware of Web Application Development Lifecycle Bug Fixes & Patches:
Diagnose and fix defects in PHP codebases; deploy hotfixes with minimal downtime Knowledge of tools:
Splunk, Tableau Root Cause Analysis:
Investigate recurring failures, document findings, and implement permanent solutions
Code Review & Quality:
Review PHP code for bugs, security vulnerabilities, and performance bottlenecks
Database Support:
Write and optimize SQL queries; troubleshoot database-related application issues (MySQL / PostgreSQL)
API Support:
Debug and support RESTful API integrations and third-party service connections
Documentation:
Maintain runbooks, incident logs, and known-error knowledge base
Skills:
PHP Web Apps