Telecommunication Officer

POSITION SUMMARY

Performs intermediate technical work dispatching law enforcement, fire, non-emergency and public safety services on an assigned shift, and related work as apparent or assigned. Work is performed under the limited supervision of the Telecommunication Supervisor. Salary Range $47,403.20

• $60,528.00 (Based on experience, certifications, and education) The City of Ingleside, Texas, offers a comprehensive and competitive benefits package for its employees. Here's an overview of the key offerings: Health Insurance (Full-Time Employees) 100% employer-paid (health, dental, life, disability). 75% employer-paid for dependents. Retirement
• Texas Municipal Retirement System (TMRS) 8% employee contribution (pre-tax).

2:1 City match. Vesting after 5 years.

Retirement eligibility:

Age 60 with 5+ years of service. Any age with 20+ years of service. Supplemental death benefits included.

Application Process Apply online:

www.inglesidetx.gov/224/Employment-Opportunities

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Operates emergency communication system; answers all emergency calls; receives complaints and requests for service; obtains necessary information and dispatches appropriate personnel and/or advises callers of proper contact for assistance or information.
• Receives requests and supplies information regarding warrants; sends and receives messages regarding vehicle registrations, driver's license information, etc.
• Sends radio transmissions to officers and other agencies to obtain officer and community assistance; maintains radio contact with dispatched personnel; provides pre-arrival and post-dispatch instructions.
• Transmits and receives information via Texas Crime Information Center (TCIC) and National Crime Information Center (NCIC) networks on a computer terminal; verifies and enters warrants, citations, trespass warnings into system for officers and the courts.
• Maintains and enters reports into records management system, processes incoming and outgoing criminal papers, records details of calls for service.
• Provides customer service to department visitors; receives and responds to requests for information.
• Receives, receipts, and maintains records for various fees; performs daily procedures for money drawer count for charge of reports and accounts for money in receipt book.
• Complete assigned health and safety courses to create a safe work environment

Qualifications:

Education

• High School / GED License or Certificate
• Must meet and maintain all department, State and Federal training and education requirements for position Valid driver s license in the State of Texas Special Requirements
• Obtain Texas commission on Law Enforcement (TCOLE) Basic Telecommunications certification within six months.