Temp Election Cycle Assistant

The purpose of this position is to provide a variety of clerical activities in support of the Recorder's Office programs and services. Incumbents in this position assist in planning, organizing and coordinating Voter Registration and Early Voting activities.

SUPERVISORY RESPONSIBILITIES

This position does not supervise other employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES TIME SPENT

Processes daily mail. 30% Accepts and distributes various forms related to Early voting including Voter Registration forms and Early ballots. 20% Provides clerical support to the Chief Registrar; performs receptionist duties which include customer service and resolution of routine inquiries from the public and governmental entities, both on the phone and in person. 20% Receives early ballot information from voters. 10% Reviews early ballots for inclusion of signatures. 10% Assists in the collection of early ballots throughout the County. 10% Performs other duties as assigned.

BUDGET RESPONSIBILITIES

This position has no responsibility over any types of budget.

PROJECT RESPONSIBILITIES

This position does not have project responsibilities.

ORAL COMMUNICATION DUTIES

This position explains County procedures or processes.

WRITTEN COMMUNICATION DUTIES

This position creates or edits documents, internal memos, emails and formal letters.

INTERACTIONS WITH THE GENERAL PUBLIC

Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.

INTERACTIONS SPECIFICALLY WITH CUSTOMERS

Frequently (More than 25% but less than 40% in a year)

MINIMUM EDUCATION REQUIRED

High School Diploma or

GED. MINIMUM YEARS OF DIRECTLY RELATED EXPERIENCE REQUIRED

One (1) year clerical support experience or equivalent combination of education, training and experience.

PROFESSIONAL CREDENTIALS REQUIRED/PREFERRED

Must possess and maintain a valid Driver's License.

KNOWLEDGE REQUIRED

Basic office practices and procedures; general office equipment; basic computer applications involving word processing and data entry; correct business English, including spelling, grammar and punctuation; customer service standards and protocols.

SKILLS REQUIRED

Active listening; analytical thinking; communicating diplomatically; customer service; problem solving; time management and multi-tasking.

ABILITIES REQUIRED

Categorize and group data; fully and quickly comprehend words; multi-task; memorize and recall; speak clearly and sensibly; maintain calm demeanor in stressful situations and follow orders .

PHYSICAL DEMANDS

Regularly sits to operate computers and to attend to other duties. May be required to lift work related materials, equipment or tools up to 50 lbs. Regularly operates a motor vehicle.

WORK ENVIRONMENT

Incumbents in this position regularly spends time in office environment; regularly spends time in automobile.

SAFETY RISK EXPOSURE

Incumbents in this position are generally not exposed to safety risk.

PROTECTIVE GEAR & SAFETY MANUALS

Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department.

CONSEQUENCES OF ERROR

Potential errors can cause inconveniences to other employees, and/or delays in related work areas. Delays of services are possible.