Test Center Associate (Part-time)

Test Center Associate (Part-time) Print Apply  Test Center Associate (Part-time) Salary $18.31 Hourly Location Kirkwood Regional Center at the University of Iowa, IA Job Type Part-time Job Number 02829 Division Academic Affairs Department Learning commons Opening Date 05/07/2026 Description Benefits Questions

JOB GOAL

To advance the College's mission, vision, principles, values, and strategic initiatives by delivering the highest quality testing services to students, faculty, and the public.

GENERAL JOB SUMMARY

Kirkwood Test Center supports students, faculty, and the community by delivering accurate, efficient, and secure testing services. We have three locations (in Cedar Rapids, Coralville, and Hiawatha) and we provide training and support for test proctors at other Kirkwood locations. Under the direction of the Supervisor, the Test Center Associate plays a visible, responsible, and versatile front-line role. This position assists in the smooth day-to-day operation of the Test Center by checking test takers in and out, explaining our procedures and the rationales behind them, and working effectively with diverse populations in person, over the phone, and via email. The Test Center Associate administers exams according to written and verbal instructions and industry best practices, monitors the test rooms, enforces rules, uses sound judgment in ambiguous situations, reports academic integrity and conduct concerns, and helps students, faculty, and the public make the fullest use of our services. This position requires organizational skills and the ability to maintain professionalism and efficiency in a fast-paced, team-oriented environment. Working locations and hours for part-time positions vary based on availability and need. For this position, availability to work at the Coralville location 3 days per week (Monday, Friday, and 1 additional day) between the hours of 9 a.m. and 3 p.m. is required. This position is expected to work an average of 16-20 hours per week during the academic year. Hours may be modified or reduced during summer and when no classes are in session.

NOTE:

This is not a student worker position. Currently enrolled Kirkwood students are ineligible to work in the Test Center.

UNIVERSAL CORE COMPETENCIES

Advocate for

Continual Improvement:

Empowering each other to identify opportunities for excellence. Collaborate with

Mutual Accountability:

Working together with a willingness to take ownership and account for our actions.

Champion Service:

Anticipating needs and create a welcoming, diverse, and inclusive environment.

Perseverance:

Commitment to excellence even in the face of adversity or delay in achieving success.

Lead:

Regardless of title, through positive influence.

DUTIES/RESPONSIBILITIES

Deliver high quality, front line customer service to faculty, staff, external stakeholders, and approximately 20,000 test takers each year. Enforce Test Center rules and uphold academic integrity, exam security, and student conduct procedures. Maintain confidentiality of exam materials, testing processes, demographic information, and academic records. Administer exams according to Test Center procedures and industry best practices, verify test taker identification, distribute and collect materials, and monitor test sessions. Maintain up-to-date working knowledge of Test Center procedures, institutional policies, and third-party exam sponsor requirements. Identify, document, and report academic integrity or student conduct concerns, collecting evidence as needed. Provide accommodations by reading exams aloud or acting as a scribe for students with disabilities, and administer Virtual Test Center exams. Perform general administrative assistance, including answering phones, responding to emails, and giving directions to other campus offices. Troubleshoot and provide basic technical support on Test Center computers. Quickly learn and use new procedures and technologies at a level of proficiency required for the duties of the position. The introduction of new procedures and technologies generally does not fundamentally change the job description or make the position one that involves higher-level duties. Performance expectations Complete work accurately (with few or no errors), efficiently, within deadlines, and with minimal supervision. Report to work on time, work scheduled shifts, provide sufficient notice of need for absence, and minimize unscheduled absences, tardiness, and early departures from work. Manage time and workload effectively to meet deadlines and consistently perform at a high level during busy and non-busy periods. Communicate clearly and effectively, both verbally and in writing, and listen and comprehend well. Make thoughtful, well-reasoned decisions and exercise good judgment, resourcefulness, and creativity in problem solving. Demonstrate self-motivation, complete tasks without being asked or reminded, proactively identify problems and propose solutions, and adapt to new challenges and unexpected changes. Respect colleagues, work well as part of a team, and make valuable contributions to help the group achieve its goals. Possess the required skills, knowledge, and abilities to competently perform the essential functions of the job. Consistently seek ways to strengthen performance and monitor new developments. The statements contained herein reflect general details as necessary to describe the essential duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION

Position involves working in an office setting. Occasional (10-33%): Standing, pushing, pulling, grasping. Frequent (34-66%): Reaching, viewing a computer, and other close types of close visual work. Constant (67-100%): Sitting, walking, repetitive motion, talking, and hearing.

MINIMUM QUALIFICATIONS

Equivalent to 3 years of employment experience in an office or higher education setting OR an associate's degree. Able to operate various office technologies, including PC workstations, multifunction printers, and multiline phones. Knowledge of standard office software, including Microsoft Office, and experience working with email, calendar, and appointment-setting systems. Must be eligible and maintain eligibility to administer third-party exams such as ACCUPLACER and Pearson

VUE. EEO/AA STATEMENT

It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319-398-5572 , equity@kirkwood.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582,

Telephone:

(303) 844-5695

FAX:

(303) 844-4303, TDD 800-877-8339

Email:

OCR.Denver@ed.gov .

WHY KIRKWOOD

Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled. Kirkwood offers a wide range of employee benefits. Read more about them here ! 01 Do you have the equivalent to 3 years of employment experience in an office or higher education setting OR an associate's degree? Yes No 02 Are you available to work at the Coralville Test Center 3 days per week (Monday, Friday, and 1 additional day) between the hours of 9 a.m. and 3 p.m.? Yes No 03 Currently enrolled Kirkwood students are ineligible to work in the Test Center. Are you a currently enrolled Kirkwood student? Yes No Required Question Employer Kirkwood Community College Address 6301 Kirkwood Blvd SW Cedar Rapids, Iowa, 52404 Phone 319-398-5572 Website http://www.kirkwood.edu Apply Please verify your email address Verify Email Job Opportunities Account Privacy Policy Terms Of Use Your Privacy Choices Accessibility Statement Copyright © 2026 Do not sell my personal information × For California residents, and to the extent NEOGOV sells your personal information as the term "sell" is defined under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information by us to third parties at any time. This setting only applies to registered account holders that have opted-in for an Access Membership. If you wish to opt-out click follow these steps: Log into your Job Seeker Profile Click your name in the upper right-hand corner Select Account Settings Select the Preferences section Click the Edit button next to Access Membership Switch Toggle to off Click Save If you do not have a registered account this setting does not apply, however, you can review your right on our privacy policy . If you require further assistance, please email privacy@neogov.com × Accessibility Statement At Governmentjobs.com, Inc. d/b/a NEOGOV, we recognize the importance of making our products and services accessible to all individuals, including those with disabilities, and are continually working to improve the experience for all users. Commitment to Accessibility We are committed to following best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to the extent feasible, however, we do not warrant compliance with these standards or any other accessibility standards. We are continually enhancing our platforms to ensure greater accessibility, and we actively seek out opportunities to improve accessibility features. Ongoing Enhancements Accessibility is an ongoing effort, and we are regularly updating our technology, services, and content to address accessibility barriers. Our team is dedicated to identifying areas for improvement and making enhancements that allow all users, regardless of their abilities, to fully engage with our services. Feedback and Assistance We value feedback from our users. If you encounter any accessibility barriers while using our services or have suggestions on how we can improve, please reach out to us at accessibility@neogov.com. We will make every effort to resolve any concerns and consider alternative options where possible. Thank you for choosing NEOGOV. We remain dedicated to improving accessibility and creating an inclusive experience for all.