Transportation Assistant

Transportation Assistant at Veterans Affairs, Veterans Health Administration in Boise, Idaho, United States Job Description Summary This position is located in the Health Administration Service (HAS) of the Boise VA Healthcare System and works under the Beneficiary Travel Section. The Veterans Transportation Program/Beneficiary Travel (VTS/BT) administers beneficiary travel program benefits to Veterans who meet eligibility criteria. The incumbent reviews, adjudicates, and authorizes claims for costs incurred while traveling from their home to VA medical appointments. Responsibilities Major duties include, but are not limited to: Provides transportation at Government expense to beneficiaries and their attendants traveling to and from VA facilities and other places for the purpose of examination, treatment or care. Correctly determines eligibility for the program and processes requests. Correctly determines which of several fund control points to utilize, obligating funds, maintaining manual and electronic accounting records, performing regular reconciliations and adjusting account balances. Contacts approving official to authorize obligations and requests for additions, deductions, and/or movement of funds. Makes necessary changes to fund control points. Responsible for determining method of payment for authorized and unauthorized ambulance claims submitted for consideration. Receives invoices for payment of transportation services. Investigates authorizations, orders, and/or utilizes the Computerized Patient Record System (CPRS) to review medical records. Responsible for forwarding all invoices certified for payment to Financial Management Service (FMS) for processing. Writes or selects appropriate letters explaining disposition of unauthorized travel claims. Responsible for explaining regulations and guidelines to beneficiaries for submitting any unauthorized ambulance claims to the VA Medical Center for consideration of payment. Corresponds with contracting officer regarding technical problems or negotiation of contractual agreement. Responsible for balancing, reconciling, and adjusting invoices for payment. Documents and prepares account synopsis for contracting officials quarterly to justify yearly ambulance contractual compliance. Maintains and controls filing system in accordance with VA regulations. Arranges all modes of transportation via air ambulance, commercial air, taxi, ambulance, bus, and/or contracted transport services. Once claims have been processed incumbent will properly file claim according to unit SOP. Performs other related duties as assigned.

Work Schedule:

Monday - Friday, 8:00am - 4:30pm

MST Telework:

Not Authorized Virtual:

This is not a virtual position. Position Description/PD#: Transportation Assistant/PD60661

A Relocation/Recruitment Incentives:

Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959

Physical Requirements:

The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet time-in-grade requirements and specialized experience within 30 days of the closing date of this announcement, 05/20/2026.

Time-In-Grade Requirement:

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note:

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:

Specialized Experience:

You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Arranging modes of transportation via air ambulance, commercial air, taxi, ambulance, bus and/or independent transports; Determining eligibility for beneficiary travel; Preparing fund control reports; Reviewing invoices for payment of transportation services and submitting documents for payment; Determining methods of payment for authorized and unauthorized claims; Communicating effectively with internal and external customers.

Note:

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. .

Physical requirements:

The work is sedentary in nature. The work requires no special physical demands, but will require some physical effort such as standing, walking, bending, or sitting. The work is performed in an office. There may be some walking; standing; bending; and carrying of light items such as papers, books, or small parts. The incumbent may be susceptible to eyestrain from working long hours on the computer. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting

Job Posting:

JC291762209

Posted On:

May 14, 2026

Updated On:

May 15, 2026