Landside Operations Officer (Commercial Transportation) - Denver International Airport

About Our Job Denver International Airport (DEN) is currently looking for a Landside Operations Officer to join our Commercial Transportation Team! With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join DEN's diverse, inclusive and talented workforce of more than 37,000 team members who are at the heart of what makes Denver, Denver. What We Offer The City and County of Denver offers a competitive salary commensurate with education and experience. The starting target hourly range for this position is $33.22 to $42.00 per hour. We also offer generous benefits for full-time employees which include but are not limited to: Competitive medical plans, dental, and vision insurance - eligible within 1 month of your start date Pension Plan (DERP) and Retirement Plan Accrue 140 hours of PTO within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year Short-Term and Long-Term Disability CARE Bank, Family Leave Benefits Employee Assistance Program, Employee Volunteer Program EcoPass (unlimited free RTD bus/train rides) Learning and Development Opportunities; Courses and Career Development Resources And so much more!!! Location and Schedule In this position you can expect to work 100% on site at Denver International Airport. Free employee parking is provided. No remote or hybrid options are available. The scheduled workweek may consist of either four 10‑hour shifts or five 8‑hour shifts and will vary. The candidate may be scheduled to work nights, weekends, and holidays. Shift differentials are offered for swing and overnight hours to recognize and reward employees unique schedules. This role supports mandatory on-call snow overtime. All scheduling is subject to adjustment and is based on operational needs. Who We Are and What You'll Do Our group of Transportation Officers are effectively the public face of the Transportation team. They work at the main terminal assisting customers, patrolling outside including the curbs and Islands on level 5, and in the commercial vehicle holding lot. The scenery changes regularly as they rotate positions during their workday. We provide appropriate DEN gear to our Team as they primarily work outdoors in all weather conditions. Landside Operations Officers provide information to the traveling public and work directly with various commercial ground transportation operators. Additionally, they monitor contract compliance for designated service providers. As a team, we work to address compliance issues, and issue citations when necessary. Additionally, as a Landside Operations Officer you can expect to: Monitor contract compliance of commercial ground transportation operators ensuring contractual terms of service are fulfilled Patrol airport roadways at the terminal and surrounding areas to include the Hotel Transit Center (HTC) Assist passengers in securing ground transportation services Inspect condition of facilities and construction areas Ensure the safe and efficient movement of commercial vehicle traffic and passengers Respond to traffic problems, accidents, security incidents and emergencies on level 5, commercial vehicle holding lot and surrounding roadways near the terminal. Inform, educate and enforce Part 100, Part 90 and other relevant airport rules and regulations What You'll Bring We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, and the people around you to help bring Denver to the next level. Our ideal candidate has some or all the following experience, skills, and characteristics: Knowledge of the ground transportation and parking industry. At least one year of experience in a regulated environment or Aviation setting. Basic computer, writing and documentation skills. Exceptional customer service and flexibility. Comfortable working on feet for extended periods and performing tasks outdoors in all Colorado weather conditions, including heat, cold, wind, and rapidly changing environments.

Lifting requirement:

able to lift up to 50 pounds. Required Minimum Qualifications We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

Education Requirement:

Graduation from high school or the possession of a GED, HiSET, or TASC Certificate.

Experience Requirement:

Four (4) years of experience of the type and at the level of Aviation Operations Representative, Landside Operations Service Agent, or equivalent role within an aviation environment.

Education and Experience Equivalency:

Additional appropriate education may be substituted for the minimum experience requirements.

License/Certification Requirement:

requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment. FBI Background Check FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. Shift Work, Snow Duties, and Emergency Incidents Denver International Airport is a 24/7/365 team operation. If staffing challenges arise, weather conditions warrant, or an emergency crisis occurs, all DEN employees will be required to work extended hours and/or alternative shifts (including nights, weekends, and holidays). About DEN Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world's busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4th busiest airport in the U.S. and the world's 10th busiest airport. DEN is Colorado's primary economic engine, generating $47.2 billion in annual economic impact for the state. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do. Application Deadline and Requirements Applications for this position are accepted on a rolling basis. Please submit your application as soon as possible to ensure consideration. To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab): Resume Cover Letter preferred, not required

Internal Candidates Only:

Please note that probationary employees are not eligible to apply to open positions until they've successfully passed probation. Please only apply if you have already passed probation. About Everything Else Job Profile CX3592 Landside Operations Officer To view the full job profile including position specifications, physical demands, and probationary period, click here. Position Type Unlimited Position Salary Range $33.22 - $51.49 Target Pay $33.22 to $42.00 per hour; Based on education, experience, and city pay factors Agency Denver International Airport Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish. With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. See yourself experiencing growth and balance. See yourself being respected and valued. See yourself belonging here. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. Your journey starts right here. #SeeYourselfHere Never miss Denver Jobs—sign up for job alerts now!