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Job Description
Airport Operations Center Supervisor ABM Industries - 3.1 Tampa, FL Job Details Full-time $28 an hour 4 hours ago Qualifications Customer communication Staff supervision Serving clients Company vehicle operation Team management Desktop applications Productivity software
Full Job Description Job Summary:
We are seeking a highly motivated and skilled person to direct and coordinate route operations during a failure of the SkyConnect Train service at the Tampa International Airport. This work is done in compliance with the procedures defined by the client and Airport Operations as well as in conformance with ABM company procedures. The Supervisor working in the AOC is assigned duties involving daily communication and interaction with ABM Supervisors, Airport Operations Center (AOC) and Emergency Operations Center (EOC) personnel. During a defined emergency event, the SEO will play a critical role in ensuring that resources are organized quickly, safely, and efficiently to provide ground transportation to and from the SkyCenter and main airport terminal. The Supervisor will primarily be responsible for tracking and reporting the status of the operations, communicating effectively with Bus Operators, Traffic Control, as well on-site personnel at airport, and ABM personnel.
Benefits:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits |
Staff & Management Shift :
2PM-10
PM Pay :
$28.00 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Responsibilities:
Gather and document necessary information such as passenger loads at route terminus, timeliness of transportation, vehicle availability and special instructions. Coordinate and dispatch drivers and vehicles to meet transportation demands efficiently. Monitor vehicle locations and provide accurate and timely updates to clients regarding estimated arrival times. Handle any issues or incidents that may arise during transportation, ensuring prompt resolution. Maintain accurate records of calls, vehicle movement, arrival and departure times. Collaborate with other team members to optimize service delivery and ensure maximum efficiency. Stay updated with DOT regulations, company policies, and industry best practices. Monitors radio, telephones and on-road provision of service for quality. Participates in analysis and review of operating performance. Weekly rotate COBUS vehicles between locations. All other duties, as assigned.
Qualifications:
High school diploma or equivalent. Two (2) or more years of Supervisor experience is required. Two (2) years of Customer Service experience is required. Two (2) years of Commercial Driving experience is required. Excellent verbal and written communication skills. Strong organizational and problem-solving abilities. Ability to multitask and work under pressure in a fast-paced environment. Familiarity with GPS tracking systems and dispatch software is a plus. Proficiency in using computers and common software applications is required. Knowledge of the airport service area is a plus About Us ABM (
NYSE:
ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across
ABM. ABM
directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
