Airport General Manager (ABE)

Airport General Manager (ABE) United Ground Express

• 2.8 Allentown, PA Job Details $57,000
• $61,000 a year 1 day ago Benefits Paid training Health savings account Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance Employee discount Professional development assistance Opportunities for advancement Life insurance Retirement plan Pet insurance Qualifications Customer communication Teamwork Air transportation employee supervision Managing teams in a customer support role Operational management Coaching In-person customer service English Radio communication systems Operations Team development Driver's License Supervising experience Team management Data entry Organizational skills Leadership Team motivation (leadership skill) Operations planning Managing air transportation teams Full Job Description Airport General Manager•Salary $57,000•$61,000/year What to expect: As a General Manager, at your station you will be an important part of our customers' travel experience.

You'll lead your stations' day-to-day operations, service, financial and team performance. Most importantly, you'll create a great place to work for your team and a welcoming environment for our customers. How you will make an impact: Responsible for day-to-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions to improve results Ensures compliance with safety requirements, including security checkpoint and GSC responsibilities Sets a positive example for the station team to ensure excellent customer service. Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships Solicits customer feedback to understand customer needs and opportunities to improve their travel experience Demonstrates a calm demeanor during periods of high volume or irregular operations. Provides coaching and direction to the station team to achieve operational goals. Manages the operations budget, staffing forecasts and resource requirements. Responsible for maintaining station facilities, equipment, and professional appearance standards for all UGE employees Responsible for compliance with Station controls and Internal Audit standards Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities (FAA / TSA / CBP)/internal divisions Manage vendor service contracts as required Other duties as assigned What you will bring:

Required Experience, Qualifications & Skills:

Ability to manage airport operations independently Ability to work in a dynamic, fast paced operational environment Analytical thinking, goal-directed leadership, and service-oriented performance Strong communication and interpersonal skills Strong problem-solving skills and drive for excellence Organization and planning skills Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked, or denied licenses are not valid.) Strong leadership skills, with the ability to motivate and coach others Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations Previous service or operational experience required Previous supervisory experience required College Degree or equivalent work experience required

Note:

For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal Candidate Eligibility Form.2024

Total Rewards:

Salary will be competitive and commensurate with experience. As a UGE employee you'll receive the following: Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines' amazing global network.

Discount Program:

20% off for flight tickets with United Airlines Vacation, Sick Time, and Floating Holidays Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance Flexible Spending Accounts, Long Term Disability, 401(k) Paid Training Paid parking or transportation assistance Participation in the UGE annual incentive plan ADA Specifications Ability to operate a computer to enter and retrieve data Ability to utilize radio equipment for communications Ability to lift 70lbs on a consistent basis Requires ability to sit, stand and walk for extended periods of Ability to pass all pre-screening clearances applicable to position qualifications. Ability to communicate and interact with others in the English language, both oral and written. UGE is an Equal Opportunity Employer

• Minorities/Women/Veterans/Disabled/LGBTQ United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

ABE LEHIGH VALLEY INTERNATIONAL AIRPORT

Pay:

$57,000.00

• $61,000.

00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Parental leave Pet insurance Professional development assistance Retirement plan Vision insurance

Work Location:

In person