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Mailroom Clerk / Router
Job
Robert Half
Lombard, IL (In Person)
Full-Time
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Job Description
We are looking for a dependable Mailroom Clerk / Router to support daily mail and package operations in Lombard, Illinois. This Long-term Contract position is ideal for someone who enjoys a fast-paced service environment and takes pride in keeping deliveries organized, accurate, and on schedule. The person in this role will help manage incoming and outgoing shipments, maintain records, and provide responsive service to internal and external contacts.
Responsibilities:
- Sort, route, and distribute incoming mail, parcels, and overnight shipments to the appropriate recipients in a timely manner.
- Prepare outgoing correspondence and packages by verifying delivery details, labeling shipments, and arranging courier or carrier pickups.
- Enter shipping and tracking information into mailroom software and maintain accurate records for reporting and package accountability.
- Assist with certified mailing processes by using company-approved systems to generate required documentation and mailing templates.
- Monitor delivery status, respond to shipment inquiries, and resolve routine mail or package issues with a customer-focused approach.
- Support daily courier and routing activities to ensure materials reach designated locations efficiently and without delay.
- Organize mailroom inventory, supplies, and work areas to promote smooth operations and a well-organized service environment.