Lab Monitor - Female

Lab Monitor - Female Franklin County Court of Common Pleas - 3.7 Columbus, OH Job Details Full-time $53,874 a year 10 hours ago Qualifications Statistics Computer operation Basic math Customer inquiry handling High school diploma or GED Use of force training Cultural competency Evidence-based practice Data interpretation Team motivation (leadership skill) Technical Proficiency Full Job Description Purpose of Position To monitor the specimen collection of offenders; the behavior of individuals referred to the laboratory; the submission of reports to the Court; and ensure the integrity of the department's drug testing program. To successfully fulfill the essential job functions, one must be able to interact with accused and/or convicted criminal offenders. Essential Job Functions & Competencies Promote and adhere to the Vision, Mission, Core Principles and Values of the Probation Department; Foster an inclusive and culturally competent work environment; Contribute to a strong, supportive and productive team environment; Provide positive reinforcement to and build rapport with offenders; Follow established procedures and protocols of observed urine collection and chain of custody; Conduct and observe urine specimen collection process with offenders; Ensure the integrity of the specimen by preventing specimen adulteration or use of devices used for specimen adulteration; Certify the validity of urine collection by completing the chain of custody form; Prepare specimens for shipping for analysis, ensuring proper chain of custody; Collaborate with supervising officer to timely communicate lab results and information to assist with overall supervision; Testify in court relating to specimens which have been collected and tested; Monitor all access to the laboratory area, ensuring the security of equipment and storage of specimens; Prepare the testing area for collection of specimens; Maintain cleanliness and disinfection of the laboratory area; Utilize automated case management system to enter data; Perform file maintenance; Maintain strict confidentiality regarding offenders, associated files, drug test results and database information; Monitor behavior/cooperation of individuals reporting to the lobby area for probation services; Maintain a professional demeanor during stressful situations; Respond courteously to inquiries; Maintain proficiency and applicable certification with all job and training requirements; Maintain professional and technical knowledge by attending professional training and conferences; Adhere to assigned work schedule while exhibiting regular and predictable attendance; Maintain professional conduct and attire; Maintain effective lines of communication with all staff and stakeholders; Promote and adhere to departmental policies and procedures; Maintain confidentiality of department information; and Perform other related duties as required. Knowledge, Skills & Abilities Required to

Perform Essential Job Functions:

Performance of essential functions requires interaction with accused and convicted criminal offenders; Knowledge of evidence-based practices in the field of Community Corrections ; Ability to utilize a wide variety of reference and descriptive data and information; Ability to carry out instructions furnished in written, oral, or diagrammatic form; Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action; Ability to receive feedback, willingness to learn and embrace continuous improvement; Ability to engage productively and sensitively with people of varying cultures and diversity; Ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems; Ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable; Ability to analyze situations quickly and objectively, and to determine proper course of action to be taken; Ability to cope with situations firmly, courteously, tactfully, and with respect for the rights of others; Ability to perform physical demands and exhibit mental aptitude needed to perform work duties including recognition of unusual or threatening conditions, maintain self-control and take appropriate action; Ability to determine appropriate situations for use of force; Ability to physically handle resistive/assaultive individuals ; Ability to evaluate, audit, deduce, and/or assess data using established criteria including exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives; Ability to operate, maneuver and/or control equipment, tools, and/or materials used in performing essential functions; Ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform statistical analysis; and Ability to exert light physical effort in sedentary to light work; tasks may involve extended periods of time at a keyboard or workstation. This position may involve infrequent lifting, carrying, running, pushing and/or pulling of objects and materials of moderate to heavy weight (50 pounds). In addition to the Essential Job Functions and Knowledge, Skills, and Abilities identified, the following competencies are considered during the hiring process and are integral to the position:

Knowledge, Skills, and Abilities:

Possess, acquires, and maintains the technical/ professional expertise required to do the job effectively and to create solutions. Technical/professional expertise is demonstrated through problem solving, applying professional judgment, and competent performance

Decision Making/Problem Solving :

Makes sound, well-informed, and objective decisions in a timely manner. Compares data, information, and input from a variety of sources to draw conclusions; takes action that is consistent with available facts, constraints, and probable consequences. Applies both rational and creative processes to identify unknown root causes of problems. Based on the situation, decides the best course of action, implements the solution, and follows-up to see how it's working. Calculates and evaluates the long-term consequences of a decision.

Stress Tolerance :

Maintains effective performance under pressure; handling stress in a manner that is acceptable to others and to the organization. Stays calm and even-tempered when handling crises, stressful situations, continuous change, or unexpected developments. Is able to recover from difficult situations. Is seen as a settling influence in a crisis.

Teamwork:

Works effectively in a team environment to accomplish organizational goals. Builds constructive working relationships with interested stakeholders to identify and meet mutual goals and objectives. Participates as an active and contributing member of teams with a focus on improving offender outcomes and department goals. Shares information as appropriate and credit for team accomplishments. Helps create and maintain strong morale and a feeling of belonging in his/her team. Acts as if "true success" is the success of the whole team.

Conflict Management:

Uses appropriate interpersonal styles and techniques to reduce tension and/or conflict between two or more people; able to size up situations quickly; able to identify common interests; facilitates resolution. Steps up to conflicts and sees them as opportunities. Finds common ground and achieves cooperation without disruption to workflows or interpersonal relationships.

Cultural Competence:

Values an inclusive organization where the differences of all people are respected, valued and utilized towards achieving common goals. Respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, respectfully challenges bias and intolerance. Supports equal and fair treatment.

Communication:

Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message and invites response and feedback. Keeps others informed as appropriate. Demonstrates effective written, verbal and listening skills.

Collaboration:

Develops and maintains effective working relationships with coworkers and stakeholders through the use of strong interpersonal skills to meet mutual goals and objectives. Obtains cooperation from others; seeks and encourages win-win alternatives.

Influence:

Uses appropriate interpersonal skills and techniques to gain support and acceptance for ideas or solutions. Uses influencing strategies to gain mutually beneficial agreements; Seeks to persuade rather than force solutions or impose decisions or regulations; and recognizes personal autonomy of others.

Dependability and Reliability:

Personally responsible; completes work in a timely, consistent manner; is committed to being available during business hours to further organizational goals; demonstrates regular and punctual attendance; arrives prepared for work; is committed to doing the best job possible; diligently follows through on commitments and consistently meets deadlines. Minimum Qualifications High school diploma or GED equivalent Knowledge of personal computer operations Preferred Qualifications Six months experience in a lab collection environment Knowledge and experience in a probation environment