Microsoft 365 Copilot Trainer

Job Title:

Microsoft 365 Copilot Trainer -

AI Adoption & Enablement Location:

Columbus, OH Area (Local or Nearby Candidates Preferred)

Duration:

12+

Months Employment Type:

Contract Experience Required:

10+ Years Job Summary We are seeking an experienced Microsoft 365 Copilot Trainer to drive enterprise-wide AI adoption, enablement, and value realization initiatives. The ideal candidate will be a functional Microsoft 365 Copilot expert with strong training, facilitation, organizational change management (OCM), and digital adoption experience. This role will focus on accelerating Microsoft 365 Copilot adoption through persona-based training programs, hands-on labs, design thinking workshops, prompt coaching, change management activities, and train-the-trainer initiatives. The successful candidate will help transform awareness into measurable business outcomes and productivity gains. Required Experience 10+ years of experience in: Training & Facilitation Organizational Change Management (OCM) Digital Adoption Productivity Transformation Microsoft 365 Enablement Experience delivering enterprise-scale training programs Experience supporting AI, Copilot, or digital workplace transformation initiatives Strong stakeholder engagement and consulting experience Must Have Technical Skills Microsoft 365 Copilot Strong hands-on expertise with: Microsoft 365 Copilot Copilot for Teams Copilot for Outlook Copilot for Word Copilot for PowerPoint Copilot for Excel Microsoft 365 productivity workflows AI-assisted workplace productivity Prompt Engineering & Prompt Coaching Experience with: Prompt fundamentals Prompt design best practices Persona-based prompt development Prompt libraries Prompt optimization techniques AI workflow enablement Training & Facilitation Strong experience delivering: Instructor-led training Virtual webinars In-person workshops Hands-on labs Office hours and coaching sessions Learning path development Adult learning methodologies Learning Design Experience creating: Lesson plans Facilitator guides Learner workbooks Hands-on lab guides Training playbooks Assessment frameworks Certification programs Discovery & Design Thinking Strong experience facilitating: Persona discovery sessions Day-in-the-Life (DITL) interviews Design Thinking workshops Workflow mapping exercises Use-case prioritization Scenario development Change Management & Adoption Experience with: Organizational Change Management (OCM) Champion networks Train-the-Trainer programs Adoption campaigns Communications planning User engagement programs Adoption reinforcement strategies Adoption Analytics & Value Realization Experience with: Adoption metrics Usage analytics User engagement reporting ROI measurement Satisfaction surveys Executive reporting Value realization frameworks Key Responsibilities Copilot Enablement & Training Deliver role-based Microsoft 365 Copilot training sessions Conduct webinars, demonstrations, and hands-on workshops Develop recorded learning content and self-service resources Facilitate office hours and user coaching sessions Prompt Coaching & AI Adoption Train users on effective prompt-writing techniques Build and maintain persona-specific prompt libraries Coach users on improving AI-generated outcomes Persona Discovery & Use Case Development Conduct stakeholder interviews and Day-in-the-Life assessments Identify high-value Copilot use cases Create role-based learning journeys and scenario maps Design Thinking & Workshop Facilitation Facilitate workshops to identify workflow opportunities Capture user journeys and business pain points Develop prioritized adoption and training roadmaps Change Management & Community Building Lead Change Corner sessions and adoption clinics Support champion and change agent networks Drive community engagement through Teams and collaboration platforms

Adoption Campaigns Develop:

Copilot Tips & Tricks Prompt of the Week Use Case of the Week Success Stories Adoption Communications Train-the-Trainer Programs Develop trainer certification programs Create trainer toolkits and facilitator guides Enable long-term client self-sufficiency Continuous Learning Monitor Microsoft Copilot feature releases Update training content and labs regularly Educate stakeholders on new capabilities and opportunities Preferred Qualifications Certifications Preferred but not required: Microsoft 365 Certifications Microsoft Copilot Certifications / Badges Prosci / ADKAR Certification Design Thinking Facilitation Certification Industry Experience Financial Services Insurance Highly regulated industries Compliance-sensitive environments Additional Knowledge Copilot extensibility concepts Copilot Agents Plugins and integrations Viva Engage Microsoft Teams Communities Deliverables Owned Persona-based training strategies Learning paths and lesson plans Facilitator guides and workbooks Prompt libraries Scenario catalogs Change Corner playbooks Adoption campaign materials Trainer certification kits Adoption improvement recommendations Success Metrics Number of users trained Webinar attendance and completion rates Adoption growth and active usage metrics Internal trainer certifications achieved User satisfaction and confidence scores Documented productivity improvements and ROI outcomes