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Job Description
At St. Luke's, our dedicated team of Certified Medical Assistants strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences in the ambulatory clinics. St. Luke's Health System is growing and has a new and exciting opportunity with our On Demand Virtual Care team. We are looking for an experienced MA to assist providers in a remote capacity to call patients and pharmacies as well as other back office duties so providers can focus on offering the best patient care.
What You Can Expect:
On Demand providers are available 7 days a week (8:00 AM - 8:00 PM) to address common symptoms and support patient needs Assist patients in establishing care through New Patient Welcome Visits Provide remote support to providers, helping streamline daily workflows Complete outbound calls to patients and pharmacies along with other back-office administrative tasks Work a schedule of 4 days per week, including 1 weekend shift per month
Qualifications:
Education High School Diploma or equivalent
Experience:
1 year of CMA experience Certifications Current BLS-CPR Certification from the American Safety and Health Institute, American Heart Association or American Red Cross Current recognized National Certification as a Medical Assistant from one of the following: NCCT, NAHP, AMT, AAMA, AMCA, or NHA