Membership Specialist

Hiring Immediately! Greater Lake Charles, LA Area Hybrid/Remote - Part-time up to 30 hours per week Love Connecting with People? Help Us Grow the Girl Scout Movement! We're hiring a Membership Specialist based in Lake Charles, LA to engage families, support volunteers, and recruit new members into Girl Scouts! If you enjoy working with youth and adults, building relationships, and making a difference in your community, this could be the perfect role for you!

POSITION OVERVIEW

Membership Growth & Recruitment Spark interest in Girl Scouts by reaching out to prospective girls and adults by phone, email, and in person. Follow up with new leads quickly and professionally to answer questions and invite them to join. Add interested families and volunteers to our system and match them with opportunities in their area. Achieve personal membership growth goals while fostering meaningful connections within your community. Support & Customer Care Serve as the go-to contact for membership-related questions and support. Walk new members and volunteers through the sign-up and onboarding process. Handle membership questions and issues with care and accuracy, including tracking support cases. Data & Planning Keep good records of outreach and progress using Salesforce and other tools. Review reports and data to help shape outreach strategies and meet goals. Help us spot trends and opportunities to reach underrepresented communities. Volunteer Engagement & Mentorship Be a steady, encouraging resource for new and returning troop volunteers. Offer phone-based mentorship and training support, especially in areas like troop management and Girl Scout tools. Help create and refine onboarding and resource materials. Collaboration & Teamwork Work closely with your fellow Membership team members to share ideas and updates. Provide backup support to other areas of the council as needed. Champion diversity, equity, and inclusion in every conversation and connection. Minimum Requirements High school diploma or equivalent (GED). Associate's degree or relevant experience. Valid driver's license, proof of insurance, reliable transportation, and an acceptable driving record. Ability to pass a background check. Reliable transportation to travel to appointments, meetings, and events. Access to reliable internet and an effective home workspace. Ability to work a schedule that includes evenings, weekends, and overtime if required Required Skills Basic to intermediate experience with Windows use and Microsoft Office. Familiarity with Salesforce or similar CRM tools. Membership in Girl Scouts (upon hire). Strong account management skills, demonstrating the ability to nurture member and volunteer relationships effectively. Strong communication skills for positive and engaging interaction with existing and potential new members and volunteers. Ability to manage time efficiently while juggling multiple priorities in a fast-paced environment. Girl Scouts of Louisiana - Pines to the Gulf is an equal employment opportunity employer.

Job Type:

Part-time Pay:

$22.44 per hour Application Question(s): The work schedule for this position includes a large number of evenings and weekends at recruiting events. Are you willing and able to work any schedule required? This position requires regional travel around the greater Lake Charles, LA area. Do you have reliable transportation, and are you able to meet this requirement? This position is part-time, requiring 25-30 hours per week. Are you able to commit to that many hours weekly without a conflict?

Work Location:

Hybrid remote in Lake Charles, LA 70601