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Job Description
Delivery Support and Customer Service Specialist Apply Now Applied To save a job sign in or get started
Job ID:
10266183 Posted today Back Savannah, GA, US Office Some High School Course Work Full Time, Temporary 18-20 Entry Level On-site Manufacturing•Other First Shift (Day) Savannah, GA, US 18-20 Entry Level Full Time, Temporary Manufacturing•Other On-site Office Some High School Course Work First Shift (Day) Apply Now Applied Job details
Delivery Support and Customer Service Specialist Schedule:
Monday•Friday, 8:00 am•5:00 pm (with potential need to stay until 7:00 pm on some days)
Pay Range:
$18•20 per hour Are you an organized, detail-oriented professional looking to join a dynamic customer service team? We are seeking a Delivery Support and Customer Service Specialist to support both customer account management and driver check-in operations. In this role, you will play a key part in reconciling delivery invoices, processing customer payments, and providing exceptional support to our sales and delivery teams.
Key Responsibilities:
Verify accuracy of inventory and match payments to invoices during driver check-in Balance load sheets and nightly driver routes Manage and apply customer payments to invoices Identify and resolve discrepancies between invoices and payments Process various types of payments including FINTECH, ESCROW, iCONTROL, and charge payments Apply credits to customer accounts Answer phone calls and provide support to drivers, sales associates, and managers Assist with general office duties and provide back-up for co-workers as needed Perform other duties as assigned
Qualifications:
Must be 18 years or older High school or vocational school diploma, or GED equivalent required Proficient in Microsoft Office Skilled in using calculator and common office equipment (copiers, scanners, fax machines) Excellent time management, efficiency, and critical thinking skills Strong problem-solving and communication abilities Ability to collaborate and support the team with a positive attitude
Work Environment & Physical Requirements:
Office-based position; must keep workspace clean and organized Regular, reliable attendance is required Ability to sit and use a computer for extended periods, talk and hear on the phone Occasionally lift supplies or materials up to 5 lbs If you are ready to bring your skills and positive energy to a fast-paced customer service environment, we encourage you to apply! Resume not required 10266183 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox.
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