Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Delivery & Experience Specialist
Job
Independence Nissan of Wellesley
Wellesley, MA (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
46
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Customer Delivery & Experience Specialist $15.00 per Hour + Performance Bonus 35 Hours Per Week Start Your Career with Independence Nissan of Wellesley Are you energetic, organized, and motivated to build a long-term career? Independence Nissan of Wellesley is looking for a Customer Experience Specialist (CES) to help deliver an exceptional ownership experience while learning the automotive business from the ground up. This role is ideal for someone interested in customer service, sales, marketing, business operations, or automotive management. We believe in promoting from within and providing opportunities for growth. Your Role As a Customer Experience Specialist, you'll serve as the bridge between our sales and service departments while ensuring every customer leaves confident, informed, and excited about their purchase. Responsibilities Coordinate and conduct vehicle deliveries Educate customers on vehicle technology, safety features, and connected services Set up NissanConnect and other vehicle applications Schedule first service appointments Introduce customers to our service department Follow up with customers after delivery Assist with customer satisfaction initiatives Generate and monitor customer reviews Communicate professionally through phone, text, and email Help maintain dealership CRM records and follow-up processes Support dealership events and customer appreciation programs What Makes You Successful Positive, outgoing personality Strong communication skills Excellent organizational habits Ownership mentality and attention to detail Ability to learn quickly and adapt Strong computer and smartphone skills Professional appearance and attitude Team-first mindset Compensation & Benefits $15.00/hour plus bonus opportunities 35-hour work week Flexible scheduling Ongoing training and mentorship Growth opportunities within Independence Automotive Group Employee purchase and service discounts Preferred Qualifications Customer service, hospitality, retail, or sales experience Experience working with technology or mobile applications Bilingual Spanish or Portuguese is a plus • If you're looking for more than just a job and want a career path with opportunity, training, and a great team culture, apply today and discover what makes Independence Nissan different.