Love Encore Delivery Specialist

Dealership:

L0430 Suburban Subaru Love Encore Delivery Specialist Suburban Subaru of Troy, MI Where Careers Take the Scenic Route. Do you believe in creating legendary customer experiences? Are you energized by helping people feel confident, informed, and excited about their new Subaru? If so — we want you on our team as a Love Encore Delivery Specialist . At Suburban Subaru of Troy , part of the nationwide Lithia Motors family (180+ dealerships strong), you'll help carry forward the Subaru Love Promise by guiding new owners through their vehicle delivery and ensuring every guest leaves thrilled with their Subaru purchase. ❤️ What You'll Do — The Subaru Way As our Love Encore Delivery Specialist , you'll be the friendly expert who makes the delivery experience seamless, joyful, and organized.

Daily Responsibilities:

Collaborate each morning with the Sales Team & F&I Manager to schedule Subaru deliveries Review all deal paperwork and scan to our Central Billing Office (CBO) Confirm all stipulations and prepare documents requiring customer signatures Serve as the liaison between the store and the CBO for questions or missing items Track daily deliveries and ensure they're processed correctly and on time After delivery, meet with Sales Managers for V‑Auto, recap, commissions, and documentation Return completed deals to the CBO Assist in resolving any funding delays promptly and professionally

What You Bring:

A passion for delivering an exceptional customer experience Strong attention to detail and a sense of urgency — every delivery matters Excellent communication skills (written + verbal) Ability to stay organized and manage your own schedule A valid driver's license and clean driving record We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.