Service Delivery Specialist- Wyckoff, NJ

Service Delivery Specialist- Wyckoff, NJ Puresan Wyckoff, NJ Job Details Full-time $26 an hour 18 hours ago Benefits Opportunities for advancement Qualifications Equipment service recordkeeping Jira Field service equipment repair On-site technical support Managing inventory control systems Labeling Mechanical repair Mid-level Incident Escalation Driver's License Driving Team training Organizational skills Equipment inspection Technical training Defect tracking tools Ordering supplies Escalation handling Machine minor repairs Communication skills Cleaning and sanitation supply management Full Job Description Who We Are Puresan is a leading supplier of equipment and supplies for disaster restoration, carpet cleaning and janitorial professionals. We are looking for a full-time Service Delivery Specialist to join our team of dedicated, ambitious professionals. Puresan offers a supportive team and advancement opportunities. This is an in-person role based out of Wyckoff, NJ.

Schedule:

Monday-Friday, 8:00AM-5:00PM.

Service Delivery Specialist Responsibilities:

Travel to assigned clients withinlocal area Conduct biweekly store inspections and complete all required Jira tickets on time Inspect, repair, and replace dispensers to ensure proper operation and compliance Monitor inventory and par levels,identifydiscrepancies, and place supply orders Maintain and manage inventory, ensuring supplies are stocked and reordered as needed Provide training to store associates on proper equipment use and maintenance Install andmaintainsignage, labels, and compliance materials (QR codes, contact cards, stickers) Take required photos and document all work in Jira Perform manager check-ins during every visit and gather feedback Report and escalate issues, delays, or technical problems to thePuresanteam Handle new store setups and compliance installations, ensuring full adherence to standards Follow all professional attire and communication expectations

Service Delivery Specialist Skills and Qualifications:

ValidU.S.Driver's License Strong attention to detail and organizational skills Ability to manage time effectively and meet scheduled service deadlines Basic mechanical aptitude for equipment inspection and minor repairs Effective communication and interpersonal skills Experience with inventory management and field service reporting systems (e.g., Jira preferred) Ability to work independently whilemaintainingaccountability •Puresan is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. •Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Puresan to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Puresan also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team at 813-425-1985. Monday-Friday 8:00AM-5:00PM