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NAPA Auto Parts Counter / Delivery
Job
Gillee's Auto Truck & Marine
Massena, NY (In Person)
$36,400 Salary, Full-Time
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Job Description
The primary function of this position is to provide prompt and courteous service to all NAPA customers over the telephone, in the store, or in the dealer's shop. This person must be able to look up the parts application in the NAPA parts catalogs or in TAMS (Store POP system). The parts professional must process orders for customers with a high degree of accuracy, efficiency, and courtesy. He/she will be required to assist and advise customers in determining how to best meet their needs, often dealing with questions and problems of a highly technical nature. Therefore, it is essential that the parts professional have good business judgment, a thorough understanding of automotive systems, and excellent selling skills. The parts professional must also exhibit a thorough knowledge of auto parts, products, performance standards, warranties, sales programs, and operating policies. This person will have direct contact with customers and, therefore, neatness in personal appearance and the ability to establish and maintain good customer relations in a professional manner is a must. The parts professional also serves as a resource for advice to other store personnel. Part Professional might be directly involved with the delivery of parts to customers. Join the winning team at your locally owned Gillee's Auto Truck & Marine, Inc.