Lead Delivery Specialist
Job
The ODP Group
Harrisburg, PA (In Person)
$52,000 Salary, Full-Time
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Job Description
Overview The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Specialists. This position is responsible for hands on training of new Delivery Specialists as well as the ongoing monitoring and follow-up of all route drivers. This position will place a strong emphasis on customer service and organization as well as the ability to direct the work of others. The Lead Delivery Specialist should be familiar with route balancing as well as other system functions in
RACE, MS
Word and MS Excel. May be responsible for Desktop Delivery Specialist Primary Responsibilities 1. Provide training and coaching to new and existing Delivery Specialists. Provide technical training and problem solving resources. Provides input for performance reviews 2. Assist management with vehicle safety and building security issues. Allocates resources to insure timely deliveries as defined by customer requirements and expectations 3. Communicate customer feedback to appropriate supervisory personnel 4. Develop and contribute ideas and suggestions for operational improvements utilizing LEAN practices 5. Ensure the proper completion of all required paperwork 6. Assist management with route design, balancing and dispatch, including training and follow up of driver and vehicle safety as well as State and Federal Department of Transportation (DOT) compliance 7. Assume supervisory functions in the absence of direct manager or supervisor 8. Assist with delivery operations as a route back-up driver, when necessary 9. Adherence to established Standard Operating Procedures 10. Perform driver safety checks as needed, for follow up and or retraining 11. Participate in Safety Committee and conduct Tier 1 meetings 12. Assist in meeting with new customers and for onsite visits Qualifications High School diploma or equivalent edu preferred Minimum 3 years experience in related field At least two years Delivery experience preferred. Supervisory or Leadership experience preferred. Knowledge of systems, tools, and or processes in delivery environment preferred. CDL may be needed in states where required Computer skills preferred; Valid driver license Clean; driving record Class B Commercial Driver's License (CDL), only required for operating delivery vehicle exceeding 26,000 lb. Gross Vehicle Weight (GVW) Department of Transportation (DOT) qualification Familiarity with computer and other transportation systems preferred, GIS computer programs preferred Ability to communicate both verbally and in writing, using the English language (English competency) Ability to represent the company professionally when making customer deliveries. Have good job performance and behavior as measured through indicators such as teamwork, attendance, customer service, productivity, etc Basic product knowledge Knowledge of operation of power/mobile equipment Ability to understand addition, subtraction, multiplication, and division Geographical knowledge of the delivery service area Demonstrate a commitment to OfficeMax core values Ability to transport single cartons up to 75 pounds as needed (75lbs industry standard?) Ability to use manual pallet jacks to transport pallets of products up to 2,500 pounds Ability to work in all seasons due to varied climates Repetitive lifting and/or carrying of products and or merchandise, repetitive climbing in and out of vehicle Ability to stand; on feet for long periods of time, continuous walking;; including stairs Ability to read and understand a map Ability to up sell Maintain a professional appearance About The ODP Corporation The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.Pay, Benefits & Work Schedule:
The salary range for this role is $20.00/hour to $30.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. How to Apply Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. Benefits Full-TimeAt The ODP Corporation, we offer our benefits around the 5 facets ofTotal Well-Being:
Physical, Emotional, Work-Life, Financial, and Community. Here's a look into what we offer:Physical:
Medical Insurance/Prescription Drugs Dental Insurance Vision Insurance Flu shotsEmotional:
Mental Health Benefits Support Programs Employee Assistance Program (EAP)Work-Life:
Location Events & Activities Recognition & Rewards Programs Flexible Work Schedules Paid Holidays (as applicable by business unit) Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)Paid Parental Bonding Adoption Reimbursement Fertility Treatment Discounts Financial:
401(k) and Roth Savings Plans Savings Plan Employer Match Commuter Benefits FSA/HSA Pre-Tax Benefits HSA Employer Match Discount Center Employee & Dependent Life and Accidental Death & Dismemberment Short & Long-Term Disability Medicare Concierge Services Enjoy more control over your pay schedule withDailyPay Community:
Charitable Giving Volunteering & Mentorship For more details on the Benefits we offer, please see our US Benefits Guide. Benefits Part-TimeAt The ODP Corporation, we offer our benefits around the 5 facets ofTotal Well-Being:
Physical, Emotional, Work-Life, Financial, and Community. Here's a look into what we offer:Emotional:
Employee Assistance Programs Community:
Volunteering & Mentorship Physical:
Flu Shots Work-Life:
Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employmentFinancial:
401 (k) and Roth Savings Plans Savings Plan Employer Match Discount Center Medicare Concierge Services Enjoy more control over your pay schedule with DailyPay Expected hours: 40 - 50 per weekBenefits:
401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Application Question(s): Does your Motor Vehicle Record reflect no accidents or incidents in the last 3 years? Do you have experience driving a Box Truck? Can you lift up to 75 pounds? Are you willing to run routes as the cover driver in this role?Experience:
Route driving: 3 years (Required)Leadership:
2 years (Required) Customer service: 2 years (Required)Language:
English (Required)Work Location:
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