Boat Captain

Boat Captain Apollo Beach, FL Part-time, Full-time Part-time, Full-time Sea Tow Tampa Bay is looking for U.S. Coast Guard licensed Assistance Towing Captains to expand our team to provide marine assistance based out of Apollo Beach.

MUST LIVE WITHIN A 20-MINUTE RADIUS OF ST

Petersburg

AND ALREADY HAVE US COAST GUARD LICENSE WITH TOWING ENDORSEMENT.

Helping boaters is at the core of who we are and what we do. If you are customer service-oriented, love spending time on the water, and are detail and safety-oriented - a Sea Tow Captain position is ideal. A Sea Tow Assistance Towing Captain is primarily responsible for operating a Sea Tow vessel, navigating waterways to respond to calls for assistance from boaters in distress, providing towing services, and ensuring the safety of both the towed vessel and its own crew while adhering to maritime regulations. The captain also maintains excellent customer service with boat owners, particularly Sea Tow members. This part-time or full-time position will require weekend and holiday shifts in addition to weekdays, and requires spending significant time outside in all weather conditions. Compensation is Shift plus Commission. To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily: Respond to calls for assistance, salvage, wreck removal and more. Assist with maintenance of vessels and equipment.

On-water assessments:

Evaluate the situation of the disabled boat, identifying potential hazards, and determining the best course of action for towing.

Customer interaction:

Communicate clearly with boat owners, explaining the towing process, and addressing concerns. Perform towing operations.

Maintain vessel safety:

Regularly inspect the Sea Tow boat, ensuring all safety equipment is in working order, and adhering to maritime safety regulations.

Log keeping and reporting:

Document towing details, including time, location, vessel information, and any relevant incidents. Greet customers in a friendly, upbeat, courteous, and professional manner. Maintain a calm, positive attitude and constantly meet high-quality, impeccable customer service standards. Familiarize oneself with local waters to provide key local knowledge tips and essential chart guidance.

Skills & Requirements US Coast Guard Captain's License:

Minimum requirement of Operator of Uninspected Passenger Vessel (OUPV), and Assistance Towing Endorsement. Current enrollment in a consortium or pass a pre-employment drug test and submit to enrollment in a random drug testing program Experience in boating operations: Extensive experience handling various types of boats in different weather conditions.

Navigation skills:

Proficient knowledge of local waterways, including charts, aids to navigation, and marine weather interpretation.

Mechanical aptitude:

Basic understanding of boat mechanics to troubleshoot minor issues.

Excellent customer service skills:

Ability to remain calm under pressure, communicate effectively with boat owners, and provide a positive experience. Promote membership growth by speaking with non-members about what Sea Tow offers. A positive outlook, a strong work ethic, and a great team player with a cooperative attitude in working with supervisors and fellow team members. Must be a self-starter and capable of working unsupervised. Organized with a high attention to detail and able to adhere to all safety policies. Reasonable tech skills to utilize app-based software Physical ability to lift/carry up to 30 lbs. and be able to board/un-board boats. Clean driving record required

Job Types:

Full-time, Part-time Benefits:

401(k) Dental insurance Health insurance Vision insurance Application Question(s): What U.S. Coast Guard license do you hold? Do you have Towing Endorsement? Do you live within a 20 minute radius of Apollo Beach?

Work Location:

In person