Tow Truck Operator

Job Summary We are seeking a dynamic and motivated Tow Truck Operator to join our dedicated roadside assistance team. In this vital role, you will be responsible for safely transporting vehicles that are disabled, illegally parked, or involved in accidents. Your expertise will ensure quick, efficient, and professional service to our customers while maintaining safety standards on the road and at the scene of incidents. This position offers an exciting opportunity to work in a fast-paced environment where your mechanical skills and customer service abilities will shine. Responsibilities Operate tow trucks, including flatbed and hook-and-chain models, to recover and transport vehicles safely and efficiently. Conduct vehicle diagnostics and basic automotive repairs when necessary to prepare vehicles for towing or roadside assistance. Load and unload vehicles with precision, ensuring proper securing methods to prevent damage during transit. Provide exceptional customer service by communicating clearly with clients, dispatchers, and emergency responders. Manage conflict situations professionally, resolving customer concerns calmly and effectively. Maintain detailed logs of all towing activities, vehicle conditions, and incident reports accurately. Perform routine inspections of tow truck equipment, including mechanical systems and safety features like forklifts or other lifting devices. Requirements Proven experience operating tow trucks, particularly flatbed or heavy-duty models. Strong mechanical knowledge with the ability to perform automotive diagnostics and basic repairs. Familiarity with manual transmissions and automotive repair procedures. Valid commercial driver's license (CDL) with a clean driving record; experience with commercial driving is essential. Mechanical experience or mechanic background is highly desirable. Ability to load & unload vehicles efficiently while adhering to safety standards. Excellent customer service skills combined with conflict management abilities to handle challenging situations professionally. Physical stamina to lift heavy objects, operate forklifts if necessary, and perform manual tasks in various weather conditions. Join us in delivering reliable roadside assistance that keeps drivers safe on the road! Your expertise will make a real difference every day as you help people during their moments of need while advancing your career in a supportive environment that values safety, skill, and service excellence.

Job Type:

Full-time Pay:

$700.00 - $1,000.00 per week

Work Location:

In person