Shuttle Driver (On Call)

Position Summary:

We are seeking a reliable and professional On-Call Shuttle Driver to provide safe and efficient transportation services for our members attending various events throughout the Tri-State area. This role requires a driver who is comfortable navigating high-traffic urban environments, specifically New York City and Philadelphia. At Fiddler's Elbow, our mission is not only to, "Enhance the lives of our Members & Guests with WOW moments they can't live without," but to also enhance and enrich the lives of our Fiddler's Family members.

Responsibilities:

Safely transport members to and from designated events, strictly adhering to all traffic laws and safety regulations. Independently map out the most efficient routes, accounting for road conditions, construction, and heavy traffic in major cities like NYC and Philly. Provide high-level customer service, including greeting members and assisting with boarding, exiting, or loading personal items. Perform pre-trip and post-trip vehicle inspections, ensuring fuel levels, tire pressure, and fluid levels are maintained. Maintain clear contact with event organizers to report delays, accidents, or route changes. Ensure the vehicle interior and exterior remain clean and presentable at all times. Report to Safety and Security Manager any issues or concerns about the vehicles, and any incidents involving our vehicles. Perform other duties as assigned by manager.

Requirements:

Proven experience as a professional driver, with a strong familiarity with tri-state area roads and neighborhoods. Highly comfortable and experienced in driving through dense urban traffic and navigating complex streets in NYC and Philadelphia. A valid driver's license with a clean driving record (no major violations within the last 3-5 years). Must be available on an on-call basis, which may include early mornings, late evenings, weekends, and holidays. Ability to lift up to 50 lbs and assist passengers as needed. A polite, calm, and professional disposition, especially in stressful driving situations like rush hour.

Qualifications:

Must be at least 18 years of age. Must have valid driver's license. Previous hospitality related experience preferred. 2-3 years previous shuttle or charter experience preferred. Knowledge of defensive driving techniques. Familiarity with GPS navigation systems.

Physical Requirements:

Ability to sit and steer for extended periods. Capability to lift or carry between 15-50 pounds to assist passengers with luggage or mobility aids. Agility to perform pre-trip inspections, which include bending, squatting, and reaching to check tires, brakes and fluids.

Working Conditions:

Frequent driving in extreme traffic congestion and narrow streets within New York City and Philadelphia. As an on-call position, shifts may include early mornings, late nights, weekends, and split shifts depending on event times. Exposure to fluctuating weather conditions, including heavy rain, snow, and extreme heat while assisting passengers or inspecting vehicles. Maintaining a calm, professional demeanor while managing passenger safety and tight arrival schedules during high-stress driving situations. Long periods of working alone, requiring self-managed breaks and independent route problem-solving. Why join the Fiddler's Family?

Benefits for ALL staff members:

Competitive pay 2 days off per week (weather dependent) Career advancement opportunities within our Club Development and Continuing Education Golf, Paddle/Tennis, and Fitness Privileges Paid Sick Leave PLUM Benefits Annual Summer and Holiday staff events 401(k) Plan, eligibility after 1 year of employment Benefits for Full Time Staff Members also include: Comprehensive healthcare, dental and vision package Flexible Spending & Dependent Care Accounts Paid Time Off (Vacation and Holiday) Life insurance