Non CDL Delivery Driver / Warehouse

Job description

Position Description:

Pay Rate:

$21.00/hour $21/HR Primary focus is the delivery of product to customers ensuring customer satisfaction through on-time delivery and professional interaction. The Delivery Driver (non-CDL) is responsible for providing timely transportation of products from origin to destination as assigned, along with unloading and staging products at customer's place of business. Expected to maintain professional representation of the Company in all interactions with customers and through responsible driving, while providing excellent customer service and building strong customer relationships. Key Responsibilities Abide by all Company safety policies and state and federal transportation regulations Assist in verification of all outgoing and incoming product for accuracy in terms of size, amount and type Collect payments from customers in monetary form acceptable to Company Efficiently unload cargo and stage products at customer's place of business. Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery Maintain professional representation of the Company in all interactions with customers and through responsible driving Maintain records required for compliance with state and federal regulations, including driver's logs, records of fuel purchases, mileage records and other records required by law and Company policy Occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc.) Timely transportation of product from origin to destination as assigned Competencies Action-Oriented

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaboration
• Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively
• Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Decision Quality
• Making good and timely decisions that keep the organization moving forward. Equipment Utilization
• The ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials. Masters Service Conversations
• Ability to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Navigates Field Service Interactions
• Briefs customer on service interaction~Confirms logistics of visit/interaction~Defines scope of service interaction~Displays appropriate body language with the customer~Offers alternative or interim solutions~Reads the customer''s tone and body language~Reflect and plan for future interactions Plans & Aligns
• Planning and prioritizing work to meet commitments aligned with organizational goals. Policy & Procedures
• The ability and skill to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Service Into Sales
• Ability to recognize sales opportunities during service interactions to enhance overall customer service; Presents products and solutions in a compelling way, Recognizes clues for added needs, Refers added customer needs to appropriate team, Transitions from service to sales conversation Verbal Communication
• Ability to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications.

Qualifications High School or GED degree 1-2 years of related experience preferred Skills Navigates Field Service Interactions Policy & Procedures Masters Service Conversations Service Into Sales Verbal Communication REMOTE_SKILL-1-233868 REMOTE_SKILL-1-365384

Physical Demands/Working Conditions Physical Demands Category:

Driver Physical Demands/Work Environment/Travel Requirements:

Physical demands: Travel required: 75% of the time, no overnight stays (CDL drivers will have overnight stays) Our people are passionate about what they do, the product they sell, and the customers they serve.

DEL-NON-CDL

Build a challenging and rewarding career with us! Joining our Talent Network will enhance your job search and application process. From the front line associates helping customers to the people working behind the scenes, ATD's people are driving us toward a brighter future. You're knee deep in updating your resume, searching the open job market and surveying where your next move will be in your career. We regularly sponsor events and initiatives, held at our Huntersville Field Support Center along with in our 120 Distribution Centers, Mixing Centers and Regional Distribution Center locations, to support our mental health and physical wellness to keep you feeling your best. The automotive industry at large is evolving rapidly as we see the introduction of new technology, business models and services offerings. ATD sits in the middle of this exciting evolution and is positioned well to help define the future of mobility and distribution. Our organization is home to more than 4,000 associates who enjoy challenging themselves every day to advance their careers and contribute to the future of the automotive industry. From truck driving, business administration to logistics, we are always looking for top talent to join our professional family.