Hourly/Entry Level Employee
Full-time
Hourly US Dollar (USD) pay basis
Req ID:
DFW006646
Summary
Hyatt Regency DFW | Located across from Terminal C•DFW Airport
Hyatt Regency DFW is a vibrant, fast-paced property featuring 811 guestrooms and over 90,000 square feet of event space—but what truly sets us apart is our people. We are seeking individuals who bring authentic hospitality, warmth, and personality to every guest interaction.
This role is more than driving•it's about being the first and last impression of our hotel.
Take a Tour
About the Role
As a Shuttle Driver, you are not just transporting guests, you are creating a weing, safe, and memorable experience from the moment they step onto our shuttle.
This role is ideal for someone who:
Naturally connects with people and enjoys providing service
Takes pride in creating a clean,fortable, and positive environment
Understands that every interaction matters
Key Responsibilities
Safely transport guests to and from DFW Airport terminals in a 16+ passenger shuttle
Greet every guest with a warm, professional, and friendly demeanor
Assist guests with luggage, boarding, and unloading with care and attentiveness
Engage with guests by offering directions, local insights, and hotel information
Maintain clearmunication with hotel dispatchmunication base
Ensure the shuttle is clean, fueled, and well-maintained at all times
Follow all driving regulations and safety protocols
What Sets You Apart
We are specifically looking for candidates who demonstrate:
A true hospitality mindset
You anticipate guest needs before they ask
You remain calm, patient, and solution-oriented, even during busy or stressful moments
You enjoy making people feel wee and valued
Strong guest service instincts
Youmunicate clearly, kindly, and professionally
You go beyond "just doing the job" to create a positive experience
You understand you represent the hotel at all times
Accountability and professionalism
You show up reliable, prepared, and focused
You take pride in safety, cleanliness, and presentation
You follow through and take ownership of your responsibilities
Qualifications
Valid CDL (Commercial Driver's License) with appropriate passenger endorsement
Clean driving record in accordance withpany and insurance guidelines
Previous experience driving a shuttle, bus, or large passenger vehicle strongly preferred
Prior hospitality or guest-facing experience required (hotel, airline, transportation, or similar)
Guest Experience & Service Expectations
Demonstrated ability to deliver warm, engaging, and professional service in every interaction
Strongmunication skills with the ability to connect naturally with a diverse guest population
Proven ability to remain calm, courteous, and solution-oriented in a fast-paced environment
A genuine passion for hospitality, someone who enjoys helping people and creating positive experiences
Additional Requirements
Ability to assist guests with luggage (lifting, pushing, and pulling as needed)
Ability to stand, sit, and operate a vehicle for extended periods of time
Flexible schedule, including weekends, evenings, and holidays
Basic knowledge of the DFW area or willingness to quickly learn routes and key destinations
Ability to follow safety procedures, operational guidelines, andmunication protocols consistently
Why Hyatt Regency DFW?
We take care of our colleagues so they can take care of our guests.
Complimentary and discounted room nights worldwide
Medical, dental, prescription, and vision benefits after 30 days (Full-Time)
401(k) withpany match
Paid family bonding time & adoption assistance
Personal Development Reimbursement program
Discounts with major retailers
Complimentary meal during shift
On-site parking
And so !
Every interaction matters. We are looking for someone who delivers a consistently exceptional guest experience, not just occasionally, but every trip, every guest, every day.
If you're someone who naturally leads with service, enjoys engaging with people, and takes pride in representing a world-class hotel, we'd love to meet you.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
