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Ferry Toll Collector
Job
Ketchikan Gateway Borough
Ketchikan, AK (In Person)
Full-Time
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Job Description
JOB Responsible for collecting fares for ferry and airport parking and ensuring compliance with state, federal, and local laws and travel regulations under the general supervision of the Airport Security Supervisor.
Perform other related duties as directed by the Airport management.
Any combination of related education and/or related experience will be considered if the candidate possesses the demonstrated ability.
EXAMPLE OF DUTIES
Determine and collect appropriate passenger and vehicle ferry fare and airport parking fees. Be responsible for large amounts of cash and perform daily cash reconciliation. Maintain records to track ferry passes and accounts for frequent users such as tenants. Research projects that pertain to airport traffic as directed. Collect and monitor discounted ferry fare and charge account transactions. Provide routine information to the public when requested, referring unique questions and/or problems to appropriate personnel. Understand the day-to-day operations at the airport in order to properly relay information to personnel and the public, especially when challenging situations arise. Inform public of any potential ferry delays and provide assistance when necessary. Operate communications radio and answer telephone as needed in day-to-day activities and emergencies. Assist with emergency operations such as phone calls to mutual aid and tenants. Maintain walkway and surrounding area free from litter and snow and ice as needed. Maintain inventory of office supplies and forms for booth and ferry. Perform basic cleaning of the booth.ADDITIONAL JOB DUTIES
Provide instruction to other employees of this or a similar job classification in all aspects of procedure and technique relating to the duties required by this job description unless such instruction requires a specialized certification which the employee doing the training does not have.Perform other related duties as directed by the Airport management.
SUPPLEMENTAL INFORMATION EDUCATION AND
EXPERIENCEHigh school diploma or GED equivalentGeneral office and/or cash handling experience is required.Any combination of related education and/or related experience will be considered if the candidate possesses the demonstrated ability.