OCC Supervisor

Job Position:

OCC Supervisor Industry:

Commuter Rail Services Reports to:

OCC Manager Position Summary:

The Operations Control Center Supervisor is responsible for overseeing all activities in the Operations Control Center (OCC) including directing the safe and efficient movement of trains, controlling the traction power system, and managing the on-track time available for inspection and maintenance activities. This position also oversees and coordinates the response to service disruptions and emergencies as well as implementing service recovery plans. The OCC Supervisor also manages the OCC staff.

Description of Duties:

Direct and oversee all rail movement from a central Operations Control Center in accordance with schedules, railroad operating rules and procedures and FRA regulationsDirect and monitor train dispatchers who coordinate rail traffic by using a computerized train control system to select the proper routing of trains, monitor train movements, remotely control track switches and traffic signals, apply and remove blocking devices and issue permits and authoritiesAuthorize and monitor on-track work for the track, signal, structures and traction power infrastructure teams to minimize the impact on scheduled trainsManage unexpected events and emergency situations to protect the public, railroad employees, and railroad propertyDuring incidents or emergencies, notify and coordinate all internal personnel and external emergency responders and direct activities to mitigate the eventPlan and implement alternate revenue service during emergenciesOversee the use of approved procedures and communication protocols to safely energize and de-energize traction power for maintenance and emergency purposesCommunicate continuously by telephone, radio and intercom with field personnel, supervisors and other staff to coordinate and monitor train and on-track equipment movements, maintenance activity and requests for power controlEnsure that OCC personnel comply with all operating rules, protocols, procedures and applicable regulations. Conduct Efficiency Tests to confirm and document complianceOversee the staff of the Operations Control Center including the selection, training and performance management of OCC personnelRecommend the transfer, suspension, promotion, or discharge of train dispatchers, if necessaryConduct disciplinary action in the event of rule violations, poor performance, or improper conductAll other duties as assigned

Qualifications:

A Bachelors degree from an accredited college in Transportation, Business Administration or related field or an equivalent combination of education and work experience preferred.

A minimum of five years of experience in railroad operations preferredAt least three years experience as a dispatcher/controller preferably in a high density passenger service environmentExperience in an FRA regulated environment preferredAbility to interact constructively and establish and maintain cooperative working relationships with external stakeholders and employees at all levels of the organizationAbility to effectively supervise and coach employeesAbility to communicate with precision both orally and in writingAbility to provide clear instructions and comprehend complex information over the radio, intercom and telephoneAbility to rapidly assess situations and identify appropriate courses of actionAbility to analyze and attend to multiple tasks in stressful conditionsProficiency in software applications used for analyzing data and preparing reportsAbility to use computers and a variety of input devices to monitor and control train movements, power distribution and a variety of alerts and alarmsMust be available 24 hours/7 days a week to respond to emergencies with the ability to work alternate shifts and days as requiredMust be eligible to work in the U.S. and successfully pass a pre-employment background checkMust pass a pre-employment drug screening and be willing to comply with the DTO Drug and Alcohol PolicyMust possess or have the ability to obtain a valid Colorado drivers license