Baggage Handler (ARRC ARW Employees Only - Alaska Railroad)

Baggage Handler (ARRC ARW Employees Only

• Alaska Railroad) Salary $28.24 Hourly Location Anchorage, AK Job Type Seasonal Job Number 2026-043 Department Alaska Railroad Corporation Opening Date 04/27/2026 Closing Date 5/4/2026 12:00 PM Alaska Position Open To Bargaining Unit Only Bargaining Unit RR
• Alaska Railroad Workers Range ARW05 Description Benefits Questions Job Description Please note that for the first six calendar days of this posting, it is only open to ARW represented employees.

If, during the initial six days, which ends on May 4, 2026, a qualified ARW represented employee(s) applies, it shall be awarded in accordance with Section 44.02 of the ARW Collective Bargaining Agreement (CBA). If there are no successful ARW represented bidders, this posting will be considered open to all other applicants.

PURPOSE OF POSITION

Incumbent performs duties at the Passenger Depot related to serving the public with baggage related issues including customer service, loading baggage and performing maintenance, janitorial and landscaping duties.

Duties and Responsibilities:

Performs baggage handling duties of loading/unloading, stowing, and delivering baggage to and from trains using a fork lift. Operates government vehicles (sedans, pickup trucks) requiring a valid driver's license. Provides service to the public by answering inquiries regarding the Railroad's passenger, baggage, and related information, i.e. excessive baggage rates, events, activities, and other information of local interest. Acts as source of information on other modes of transportation such as cabs, buses, etc. Responsible for all general housekeeping and maintenance of building and grounds. Ensures property is clean and in orderly condition. Conducts problem resolution regarding lost or damaged bags. Document problems that are not able to be resolved. Also, work with security on personal lost and found items onboard trains and stations. Document train departure and arrival times in computer data base. Communicate through email and/or phone to other depots regarding depot/baggage/train information. Contributes to team effort by accomplishing related duties as needed. Factor 1

• Skill and Knowledge High school diploma or GED required.

Knowledge of safe work practices and methods and maintenance of equipment and work areas in accordance with practices and procedures prescribed in ARRC Manual of Safety Rules and Regulations for general guidance and Protection of Railroad Personnel. Must possess excellent customer service skills to handle customers in a professional, tactful, and courteous manner. Ability to use/operate tools such as hammer and other small hand tools, shovel, broom, and power vacuum cleaner. Ability to deal tactfully with passengers and provide service in resolving baggage related issues such as the check in/out process, lost/damaged bags, etc. Ability to read and write to interpret general instructions and work instructions. Mental application required in maintaining alertness and concentrated attention when working in and around work areas/equipment. Ability to drive/be qualified in the operation of vehicles, i.e., sedans, pickups. Ability to use/operate forklifts having a load capacity of up to 10,000 pounds on a generally level and unobstructed loading platform. Loads are usually less than 1,500 pounds. Factor 2

• Responsibilities Incumbent works under the general supervision of the Manager, Guest Services, Manager, Fairbanks Depot Operations, Passenger Operations Supervisor, Seward or Lead Baggage Handler who provides day-to-day instructions. Factor 3
• Physical Effort Incumbent performs work on hard surfaces (concrete, rocky ground, etc.

) and in work areas that require considerable physical exertion requiring incumbent to stand for extended periods of time, crouch, stoop, bend, and work in tiring and uncomfortable positions. May be required to work at a rapid pace for long periods of time. Incumbent frequently lifts, pushes, pulls, or carries baggage varying from 40-100 pounds. Incumbent must be physically capable of walking and climbing. Factor 4

• Work Conditions Incumbent is required to work inside and outside of building, railroad cars, and vehicles as well as open areas. Such areas may be cold, damp, drafty or poorly lighted and in all types of inclement weather such as rain, wind, snow, etc. Minimum Qualifications Required Qualifications
• High school diploma or GED.
• Six months of verifiable front-line customer service experience.
• Ability to perform general maintenance, janitorial, and landscaping duties.
• Ability to walk, climb in/out of baggage cars, and lift, push or pull bags varying from 40-100 pounds.
• Ability to operate/drive vehicles, i.e., sedans, pickup.
• Have a valid driver's license. Preferred Qualifications
• Previous experience operating a forklift.
• Previous experience in the Tourism industry.

Additional Required Information IF you are selected for an interview, then you MUST be able to submit a copy of a current driving record that reflects the past three (3) years of driving history . The State of Alaska DMV Driving Records are available online: https://online.dmv.alaska.gov/onlinedrivingrecords The driving record must be dated within four months of the closing date of the job bulletin. Applicants may either attach a copy of their driving record to the application or fax it to the Alaska Railroad Human Resources Department, 907-265-2542. Please be sure to include

REQUIRED AND DESIRED QUALIFICATIONS

in your applicant profile and/or cover letter. If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment and whether full

• or part-time.

Your application will be closely reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.

Contact Information Alaska Railroad Human Resources Department E-Mail:

arjobinfo@akrr.com

Phone:

907-265-2438

Mailing Address:

P.O. Box 107500, Anchorage, AK 99510-7500

Street Address:

327

West Ship Creek, Anchorage, AK Fax Number:

(907) 265-2542 Alaska Railroad Corporation is an equal opportunity employer

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov . For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword Alaska Railroad Corporation Benefits The following briefly describes the main benefits available to regular employees of the Alaska Railroad Corporation. Actual benefits differ by bargaining unit. Retirement Plans ARRC Pension Plan

• Participation is mandatory.

You are automatically enrolled in the Plan when you meet the eligibility requirement of your bargaining unit. Employees contribute 9% of their Earnings on a pre-tax basis. The Railroad is exempt from participation in Social Security; however, Medicare Tax is withheld. Participants vest with 5 years of eligible Vesting Service which entitles one to receive a pension benefit at retirement age. Tier 2 Description (Employees hired after July 1, 2015) Normal Retirement Age is age 65, however, the plan allows one to retire as early as age 60. The formula for a monthly Normal Retirement Benefits is 2% x Final Average Earnings x all Credited Service. Early retirement, survivor and disability benefits are available for vested participants. 401(k) Tax Deferred Savings Plan

• Participation is optional. You may enroll once you meet the eligibility requirement of your bargaining unit. Depending on the bargaining unit, there may be an employer match. 457 Deferred Compensation Plan
• Participation is optional for non-represented employees.

Insurance and Flexible Spending Plans All plans are optional except the RR Dental Plan for bargaining unit employees. Health Insurance Plan A comprehensive health insurance plan, self-insured by the ARRC and administered by Premera Blue Cross Blue Shield of Alaska. Coverage is also available for the employee's spouse and dependent children. ARRC and the participant share the premium cost. Bargaining unit employees are Eligibility after 90 days, and non-represented employees are eligible as of the date of hire. The Railroad offers a Prefered Provider Organization plan (PPO Blue Essentials) and a Consumer Directed Healthcare Plan with a Health Saving Account (Gold Essentials). The Plans have the following features. The Railroad also offers two dental plans. The Railroad National Dental for represented employees. The Alaska Railroad Optional Dental Plan for both represented and non-represented employees. Paid Leave & Holidays Vacation Leave

• accrual per bi-weekly pay period: Represented Employees 0-3 Years of Service = 4 Hours >3-15 Years of Service = 6 Hours >15 Years of Service = 8 Hours Non-Represented Employees 0-3 Years of Service = 6 Hours >3-15 Years of Service = 8 Hours >15 Years of Service = 10

Hours Sick Leave:

accrues at 4 hours (Represented) or 2 hours (Non-Represented) per pay period. 11 Paid holidays For additional information regarding these benefits, please go to www.alaskarailroad.com 01 Do you possess a high school diploma or a GED certificate? Yes No 02 Do you have six months of verifiable front-line customer service experience? Yes No 03 Are you able to perform general maintenance, janitorial, and landscaping duties? Yes No 04 Are you able to walk, climb in/out of baggage cars, and lift, push or pull bags varying from 40-100 pounds? Yes No 05 Are you able to operate/drive vehicles; e.g., sedans, and pickups? Yes No 06 Do you have experience driving a forklift? Yes No 07 Do you have the ability to use tools such as hammer and other small hand tools? Yes No 08 Are you able to perform work at a rapid pace for long periods of time? Yes No 09 Are you able to perform work in cold, snow, rain and wind? Yes No 10 Do you have the ability to read and write to interpret general instructions and work instructions? Yes No 11 Do you have a valid driver's license? AND Does your current driving record reflect

TWO OR LESS

violations, and no Driving Under the Influence (DUI), or Operating Under the Influence (OUI) convictions within the last three years? Yes No 12 Are you able to perform this position's duties with or without reasonable accommodations? Yes No Required Question Employer State of Alaska Address PO Box 110201 Juneau, Alaska, 99811 Phone (800) 587-0430 (Statewide toll-free number) (907) 465-4095 (Juneau and out-of-state callers) Website http://workplace.alaska.gov/