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Service Porter
Job
Oakland Kia
Oakland, CA (In Person)
$44,239 Salary, Full-Time
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Job Description
Job Overview Join our dynamic team as a Service Porter, where your energetic attitude and dedication will help ensure a seamless experience for our guests and customers. In this vital role, you will be the friendly face that greets visitors, assist with vehicle movement and parking, and support our service department in maintaining a smooth operation. Your enthusiasm and commitment to excellent customer service will contribute to creating a welcoming environment that keeps our guests coming back. This paid position offers an exciting opportunity to develop your hospitality skills while working in a fast-paced, outdoor setting. Responsibilities Greet guests warmly upon arrival and assist with vehicle parking in parking areas Safely move, park, and retrieve customer vehicles with precision and care Assist with vehicle cleaning, light maintenance, and basic detailing as needed Support the service team by delivering vehicles to designated areas or to customers' locations Conduct outdoor work including heavy lifting of equipment or vehicle parts in various weather conditions Communicate clearly with guests and team members to ensure smooth vehicle flow and customer satisfaction Maintain cleanliness of the service area and ensure safety protocols are followed at all times Qualifications Previous experience in guest services, hospitality, or dealership environments is preferred Valid driver's license with a clean driving record; experience driving manual transmission vehicles is a plus Ability to operate vehicles with manual transmissions confidently and safely Strong communication skills to interact effectively with guests and team members Physical ability to perform heavy lifting and outdoor work for extended periods Experience working outdoors or in outdoor work environments preferred Knowledge of parking regulations and procedures is advantageous Bilingual skills are a plus for serving diverse customer needs Cash handling, retail math, cashiering experience, or dealership background is beneficial but not required This role is perfect for motivated individuals who thrive in active environments and enjoy providing exceptional customer service. If you're ready to be part of a lively team dedicated to guest satisfaction, we invite you to apply today!