Parking Attendant II County of Riverside - 3.8 Riverside, CA Job Details $18.69 - $25.74 an hour 1 day ago Qualifications Computer operation Office equipment routine maintenance Microsoft Access Spreadsheets Copy machines Filing Technical support Credit card payment processing Accounting data entry Internal employee customer service Financial records management Financial record maintenance Daily transaction recording Desktop applications Data entry Stocking Typing Deposits Productivity software Accident reporting Traffic control Guest direction assistance Editing Bank deposit preparation Entry level Office phone management Full Job Description JOB The County of Riverside's Facilities Management Department is seeking to fill one Parking Attendant II vacancy that will be assigned to the Facilities Management Department in Riverside.
The Parking Attendant II will perform a variety of customer service duties related to the control of County parking structure facilities; and to do other work as required.
Competitive candidate will possess experience with debit and credit transactions, recordkeeping skills, have knowledge of Microsoft Access, and transaction reports.
This position follows a 5/40 schedule Monday - Friday, 10am to 7:30pm.
The Parking Attendant series provides first-line customer service to internal and external clients relative to County parking structure facilities. Incumbents typically type, file, sort and process materials; maintain records; process records; compose and edit reports and correspondence; gather information; provide information to the public concerning departmental or County operations; receive and record payments; operate a variety of office equipment including but not limited to: word processors, micro-computers, mini-computers, computer terminals, duplicating machines, calculators; and prepare a variety of forms and documents.
This is the journey level in this series and differs from the Parking Attendant I in that a variety of clerical support tasks are the primary function of support at the journey level. Incumbents function within a framework of established procedures and are expected to perform with minimal assistance and to provide coverage and support as needed. Satisfactory performance requires the use of independent judgment in selecting proper work methods within approved alternatives.
Meet the Team!
Riverside County Department of Facilities Management provides property management and operations services for county owned and leased facilities throughout the 7,200 square miles of Riverside County and over 14 million square feet of space. The department is responsible for keeping county buildings safe, comfortable and productive for both county staff and the public.
EXAMPLE OF DUTIES
Receives and returns telephone calls pertaining to a variety of parking needs, concerns and questions in Parking Structure business office or attendant booth.
- Maintains formal Parking-Card Issuance waiting list.
- Creates and maintains Excel spreadsheets reports with general parking information.
- Monitors and submits system activity access-card validity and activity reports when requested.
- Maintain parking service file system; process and file all service forms.
- Maintains and submits daily cashier, lane, and account reports to Facilities Management accounting staff.
- Receipts and logs monthly payments of cash or checks received.
- Direct traffic and monitor the use of parking spaces required for the County of Riverside and visiting agencies.
- Provides coverage in Parking Structure Booth as needed.
- Assists visitors by offering parking information; lot directions, space availability, location of designated exit(s) to parking structure, elevators, stairs, surrounding area map directions to government buildings in local area.
- Handles and deposits daily cash received to Facilities Management accounting staff as needed.
- Activates and deactivates monthly access cards as needed.
- Completes accident report, "First Contact Report", for all accidents (vehicle/pedestrian) that occur in the Parking Structure and notifies supervisor after accident report has been completed.
- Periodically monitors and stocks tickets, replaces ink ribbons, and adjusts date and time in the ticket-spitter machines as needed.
- Replaces the cash machine printer receipt tape and ribbon as needed.
Troubleshoots and corrects ticket jams, and minor problems.
SUPPLEMENTAL INFORMATION
For questions regarding this recruitment: Please contact Valeria Ramirez at 951-955-1943 or allow 1-2 business days for a response to general inquiries.
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