Golf Pro Shop Golf Shop Attendant

JOB DESCRIPTION JOB TITLE

Golf Shop Attendant

REPORTS TO

Head Golf Professional

QUALIFICATIONS EDUCATION

High School Diploma or equivalent. Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively staff.

TRAINING & EXPERIENCE

Retail experience preferred. Must have a valid Florida Driver's License.

JOB KNOWLEDGE

Customer service skills. Ability to interact professionally and maintain effective working relationships with superiors, co-workers, members, and guests. Ability to carry out verbal and written instructions. Knowledge of Microsoft Office Word, Publisher, and Excel.

JOB SUMMARY

Assists with all general services in the Golf Pro Shop.

Including but not limited to:

maintaining a neat looking pro shop, tee time bookings, answering phones, checking in daily play and responding to members requests. Additional responsibilities include retail assistance as needed.

PHYSICAL ABILITIES

Lifting of boxes, fast pace work environment, computer skills and prolonged standing

DUTIES AND FUNCTIONS 1.

Provides assistance for members and guests in the Golf Shop. 2. Facilitates all telephone traffic. 3. Books tee times. 4. Books lessons for professionals as needed. 5. Check-ins daily play. 6. Assists in all opening and closing duties of the shop. 7. Communicates with members, co-workers, management and the general public in a courteous and professional manner. 8. Conforms with and abides by all regulations, policies, work procedures and instructions. 9. Exhibits and maintains a professional demeanor to reflect a positive image of The Ponte Vedra Inn & Club. 10. Performs other duties as assigned by the Head Golf Professional, Director of Retail and Golf Shop Manager. The above description reflects on the general details considered to describe the principle functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. The management reserves the right to alter the above requirements at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Source:

Hospitality Online