Assistant Valet Supervisor

Position:

Assistant Valet Supervisor Type:

Full-time Location:

Oscar East H Street, Iron Mountain, MI 49801 (Oscar G. Johnson VA Medical Center)

Travel:

none

Contingent Upon Award Position Summary:

Valet Personnel provides parking and vehicle assistance services to Veterans at the VA Medical Center, ensuring safe, efficient, and courteous handling of approximately 50 vehicles per day. Personnel play a critical role in enhancing Veteran access to care by minimizing congestion and improving patient experience. Duties include greeting, parking, securing, and retrieving vehicles while adhering to strict VA policies, safety protocols, and service standards. This role directly supports patient satisfaction and facility operational efficiency.

Duties and Responsibilities:

Greet arriving vehicles and assist patients within required timelines Issue claim tickets and safely park vehicles Retrieve vehicles within 10 minutes of request (performance standard) Secure keys in designated locking systems Maintain safe vehicle control and awareness of pedestrian traffic Direct vehicles to appropriate parking locations Monitor and manage designated parking zones for efficiency Report all emergencies, incidents, or safety concerns to VA Police Assist with removal of wheelchairs and carts from vehicles Maintain cleanliness and appearance of arrival/parking areas Follow all traffic laws and VA facility policies Prepare for increased workload during special events Adherence to all VA facility rules, regulations, and federal laws Prohibited from accepting tips, gifts, or gratuities Must complete orientation and annual training Must comply with security, privacy, badging, and drug-free workplace requirements

Required Qualifications:

Must hold an active Secret Security Clearance Valid U.S. driver's license Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint) Clear and effective verbal and written communication Ability to safely operate both automatic and manual transmission vehicles Demonstrated customer service skills and professionalism Ability to comply with federal workplace policies

Physical Demands and Work Environment:

While performing the duties of this position, the employee is regularly required to talk, listen, and write. The employee frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. The physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the functions of the job. Reasonable accommodation may be made (if possible) to enable individuals with disabilities to perform the functions.

Company Background:

Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system.

Disclaimer:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.