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Lead Door Attendant
Job
Mayo Foundation for Medical Education and Research
Rochester, MN (In Person)
Full-Time
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Job Description
The door attendant is primarily responsible for assisting patients and guests to and from cars, courtesy vans, shuttle busses, or taxis, while establishing and maintaining a pleasant and helpful relationship. This will include offering direction support, mobility assistance, and answering general questions which might be asked by our guests. Other responsibilities include keeping the patient loading zones clear, transporting patients, their personal belongings, or selected medical devices, calling, recording, and monitoring taxi cabs and courtesy vehicles daily for patients and visitors. Assist and support valet operations as directed as well as sanitizing any equipment used to support patient. Assisting with traffic control in drive-up lanes to ensure safety of everyone traversing through these areas. Wheelchair recovery is required of all door staff which may include the following: hospital floors, clinic floors, hotels and other on and off campus ancillary areas. Performs assigned lead duties. A high school diploma or equivalent is required. Previous hospital or clinical experience is preferred. Previous experience as a door attendant preferred. Must be able to work independently. Requires good communication, telephone and human relation skills to interact with patients, guests and staff. Strong problem-solving skills are necessary. Must be able to adapt to unpredictable situations and stress. Works varied hours which may include days, evenings, days/evenings, holidays and weekends with rotating days off. Must have a valid driver's license and an excellent driving record. This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position. Mayo Clinic