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Job Description
Valet Supervisor Seventh Dimension - 4.3 Wilmington, NC Job Details Full-time 1 day ago Qualifications Customer communication Staff supervision Management Outdoor work Operational management Operations coordination Traffic control safety protocols High school diploma or GED Driver's License Wheelchair assistance Customer support Parking management Staffing management Safety protocol implementation
Full Job Description Valet Supervisor Location:
Wilmington NC Job Type:
Full-Time/ Part-Time Travel:
None •
CONTINGENT UPON AWARD
•
Summary:
The Supervisor provides on-site leadership and oversight for all parking attendant and shuttle operations supporting Veterans Affairs facilities. This role ensures compliance with contract requirements, staffing adequacy, safety procedures, and customer service standards. The Supervisor serves as the primary escalation point for incidents, coordinates with the Contracting Officer's Representative (COR), and ensures efficient traffic flow and service delivery. This position is critical to maintaining safe, timely, and Veteran-focused services.•Current driving record is required•
Essential Duties and Responsibilities:
Provide on-site supervision and ensure adequate staffing levels Manage traffic flow and parking operations during peak hours Ensure compliance with performance standards (vehicle wait and retrieval times) Respond to incidents, customer concerns, and emergencies Coordinate reporting, chain-of-custody for keys, and end-of-day processes Interface with COR and VA staff for operational coordination Ensure enforcement of "No Tipping" policy and service quality standards Minimum Qualifications (Knowledge, skills, and abilities):
Education:
High school diploma or equivalent
License:
Valid North Carolina driver's license
Experience:
Knowledge of safety and traffic management practices
Experience:
Minimum 1 year of supervisory experience in parking, transportation, or customer service operations
Experience:
Demonstrated experience managing staff and operations
Experience:
Knowledge of safety and traffic management practices U.S. citizen Valid driver's license (North Carolina) Completion of VA orientation and training prior to start Customer service training (communication, professionalism, safety) Compliance with VA identity verification and credentialing requirements Standing and walking for extended periods Ability to work outdoors in varying weather Ability to lift equipment (e.g., cones, wheelchairs) Physical Demands and Work Environment While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. The essential functions and physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the essential functions of the job.
DISCLAIMER
The listed duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional position specific duties.
Company Background:
Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system. Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
