Hotel Valet

Benefits:

401(k) Employee discounts Free uniforms Valet Guest Ambassador

JOB DESCRIPTION

Valet Guest Ambassador will greet guests in a professional manner as they arrive at the hotel. Candidates must be able to work a flexible schedule to include weekends and holidays.

Essential Functions:

Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return. Communicate parking procedures to guests. Drive Airport Shuttle for guest pick up and departure Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal Efficiently and safely drives guests vehicles to and from assigned parking areas Accurately fills out key information tickets for each set of keys and stores keys accordingly Consistently and carefully hangs keys and pulls them from their assigned area Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports any incidents to the Supervisor and/or Security Accurately and thoroughly completes all required operational forms and reports Consistently demonstrates conscientious cash handling in accordance with departmental procedures

JOB REQUIREMENTS

Must have experience in a guest contact position Must possess a valid driver license with clean driving record Must have excellent interpersonal communication skills Must be 21 years of age